Stormont-Vail HealthCare-posted 1 day ago
Full-time • Mid Level
Topeka, KS
5,001-10,000 employees

The focus of the Admissions Coordinator is to act as liaison between the staff, physician and management to improve and maintain a quality admissions process. Critical team member whose major goal is to increase patient access to behavioral health services. Works to simplify the admission process through adult, child, and adolescent units as needs determine. Educates and facilitates admissions into Inpatient and Outpatient programs as appropriate. Works in conjunction with Physicians, Charge Nurses, Inpatient and Outpatient Behavioral Health Directors, Patient Placement Coordinators, Case Managers and unit staff to develop an organized and structured admission process. The position's primary role is to assess the appropriateness for admission in conjunction with clinical criteria, and to facilitate behavioral health admissions. The role requires that the Intake Coordinator have expertise in psychiatric assessment of children, adolescent, adult, and geriatric individuals. The Intake Coordinator should possess excellent communication skills, as the role will require ongoing communication with both internal and external customers, referral sources and client systems. Positive problem solving under acute circumstances is essential.

  • Drives the admission process through developing a “one number/one call” process that simplifies admissions for patients and providers.
  • Facilitates referrals or admissions to other facilities if admission to Stormont Vail is determined to be unadvisable, inappropriate, or upon capacity.
  • Defines and manages up potential barriers to the admissions process and patient placement.
  • Manages admission’s forms format for efficiency, regulatory requirements, and ease of use.
  • Assess child, adolescent and adult client system requests and needs for an inpatient behavioral health admission.
  • Facilitates patient access to admission including any necessary contact with treaters, staff, admitting psychiatrists, financial guarantors and/or community agencies or referral sources.
  • Provides a positive image to internal and external customers by communicating in a prompt, professional and friendly manner; placing a high priority on meeting customer needs within the framework of the admission criteria.
  • Responds to customers’ concerns in a prompt, courteous manner.
  • Reports any difficulties or potential or actual risk concerns to the Medical Director, Administrative Director, Admission Supervisor, and any other pertinent staff.
  • Ensures admissions intake packets are complete and accurate.
  • Completes assigned portion of admission process and paperwork with patients and families.
  • Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
  • Performs other duties as assigned
  • Master's Degree Psychology, Marriage and Family, Counseling, Social Work, or a related field and current license to practice with degree in Kansas. A licensed Registered Nurse may be substituted for this educational requirement.
  • 2 years Psychiatric experience.
  • Knowledge and ability in completing psychiatric assessments for other populations.
  • A licensed Registered Nurse able to practice in Kansas or an appropriate educational degree with ability to practice.
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