Admissions Evaluator II

Montana State University Billings•Billings, MT

47d•$17 - $20

About The Position

The Office of Admissions is a dynamic team working together to support the admissions processes for new and prospective students to MSU Billings (MSUB). This position performs a variety of support tasks for all prospective, transfer and readmit students, as well as faculty and staff at MSUB. This position assists prospective students to pursue their educational goals while continuously improving their recruitment, application, and matriculation experience. This includes supporting all five colleges across MSUB by providing outstanding customer service and guidance to matriculate prospective students and their supporters from their first inquiry to enrollment. Montana State University Billings is a preferred employer in the region-WE WANT YOU!The following are reasons why you should join our team: Work-life balance Holidays-10 paid holidays per year and 1 Floating Holiday Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases) Sick Leave - Earned at an accrual rate of .0416125 for each hour in pay status. Employee and Dependent Tuition Waiver Opportunities to engage in professional development opportunities Committed to employee wellness and access to a robust Employee Assistance Program Medical Benefits that are robust and affordable Visit MUS Benefits to learn more about our benefit package including Medical, Vision, and Dental Life Insurance and Long Term Disability are incorporated into our benefit Learn more about our retirement benefits at MUS Retirement. Opportunities for career growth and a variety of career paths Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.

Requirements

Education Required: Successful completion of a postsecondary certificate, including a high school diploma or GED.
Experience Required: Customer service and data entry
High-level of professionalism and creativity
Ability to seek out opportunities and venues to support new, returning, and transfer students in the admissions process
Proven ability to relate well to people and work with a wide array of students
Proven ability to work well both independently and as a team
Demonstrated strong communication, interpersonal, and organizational skills with the added ability to provide attention to detail
Ability to navigate computer programs including Microsoft Office Products
Willingness and ability to travel for professional development opportunities
Willingness to work an occasional shift outside of regular business hours to promote MSUB Admissions events and outreach efforts
Possess or be eligible to obtain a valid driver's license

Nice To Haves

Education Preferred: Associate degree
Experience Preferred: Banner experience, or experience working in higher education software platforms, including Ellucian products. Experience working with diverse populations

Responsibilities

Review, enter and update undergraduate admissions applications and cross train in graduate admission functions and processes
Make admissions decisions for acceptance, following MSU Billings and state guidelines; consult with Associate Director of Admissions, Evaluations
Generate admissions correspondence to applicants regarding receipt of application materials with 48 hours of receipt of documents
Send follow-up letters as needed to inform students of information or other documentation required which may include the following: immunization records, ACT or SAT scores, high school transcripts or high school equivalency records, transfer transcripts, residency information, and security questionnaire
Generate admissions correspondence regarding official acceptance to MSU Billings
Assess initial residency status for applicants
Evaluate high school transcripts for admission requirements, early high school credits, etc.
Maintain accurate, updated student admission files
Interact with prospective students and families to provide excellent customer service via e-mail, phone, and in-person
Enter ACT and SAT scores that are received via paper
Utilize document imaging for transcripts
Coordinate with the Lead Evaluator or Associate Director of Admissions Evaluation on the application processing and initial communication with students with security questionnaires
Help maintain and manage admission files and documents for applicants who matriculated
Responsible for daily import of all undergraduate application data into Banner utilizing Axiom software
Coordinate with City College on "Special Admits"
Review Admission files in Reach/Axiom daily; check to ensure all data imported correctly
After review, follow process to import all data to Banner/REACH
Review application data once imported to ensure accuracy
Adjust data fields if needed; work with CRM Database Manager to troubleshoot if necessary
Assist with testing in the three systems to identify issues or when upgrades are needed
Finalize admissions application completion
Maintain accurate/up to date tracking records in all required software platforms for all application materials
Maintain organized paper filing system for all admission applications
Purge documents as appropriate for applicants who did not attend
Help manage files for applicants who matriculated in adherence document management guidelines
Collects student health records as required by the State of Montana, disseminates immunization requirements to prospective students, and forwards proofs of immunization to Student Health Services.
Provide materials and directions to prospective students by distributing information, answering basic questions about applying for attendance, and directing individuals to appropriate Advising & Career Services personnel
Assist with case management of applicants and explain steps needed to complete outstanding requirements
Refer to other offices as needed such as Financial Aid and Scholarships, Business Services, Housing and Residential Life, and all MSUB campus programs and student support services
Follow-up with students who send transcripts without an admissions application to increase conversion of applicants.
Assist in covering the Admissions office front desk at University Campus and City College
Answer basic questions covering the various services at MSUB and determine when a student needs to be referred to recruitment/admissions counselors and other Admissions personnel, Financial Aid and Scholarships, or Advising and Career Services

Benefits

Work-life balance
Holidays-10 paid holidays per year and 1 Floating Holiday
Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)
Sick Leave - Earned at an accrual rate of .0416125 for each hour in pay status.
Employee and Dependent Tuition Waiver
Opportunities to engage in professional development opportunities
Committed to employee wellness and access to a robust Employee Assistance Program
Medical Benefits that are robust and affordable
Medical, Vision, and Dental
Life Insurance and Long Term Disability are incorporated into our benefit
retirement benefits
Opportunities for career growth
Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.