Admissions Counselor

the CIA•St. Helena, CA

23h

About The Position

Responsible for recruitment of prospective students for The Culinary Institute of America’s three domestic campuses with primary responsibility for the California campuses. Recruitment is conducted via various types of outreach, admissions presentations, and CIA events – both on and off campus.

Requirements

Bachelor’s degree required.
Minimum of one (1) year experience within college admissions, sales, outreach, student organization leadership or related experience.
Driver’s License required with no more than one (1) moving violation in the past year.
Self-starter who can work independently and as a team.
Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
Excellent written, verbal communication and presentation skills required.
Must have demonstrated ability in organizational, time management, problem solving and interpersonal skills.
Ability to conduct presentations with professionalism and confidence.
Exceptional customer service skills, with the ability to greet all guests of the CIA in a hospitable manner.
Ability to collaborate with other department members, and work effectively with various aspects of the college community.
Strong computer experience, which must include abilities to work effectively with MS Office suite products.
Must display a high level of energy and self-motivation.
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Travel up to 20% of work time.
Must be able to lift 50 pounds of admissions recruitment material.
Ability to work weekends and evenings as needed.
Must be able to tour group of people around campus for physical campus tour.
Regular work requires a great deal of sitting and standing for extended periods.
Regular work requires the use of a computer, sometimes in excess of eight (8) hours per day.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.
Ability to lift and carry up to twenty-five (25) pounds.

Nice To Haves

Two (2) years of admissions recruitment or sales experience preferred.
CIA graduate or culinary knowledge a plus.

Responsibilities

Responsible for development and implementation of a recruitment plan that will include communication outreach, campus events, and personalized contact.
Communicates with prospective students through phone, email, text, and other types of personalized communications to guide and manage their advance through the admissions funnel process to enrollment.
Conducts CIA presentations to groups of students, educators, parents, and other influencers to share information about CIA and build relationships.
Participates in wide variety of Admissions events, including open houses, accepted student days, online presentations, information sessions, and other specialty events.
Gives campus tours to groups of prospective students and families with focus on key admissions selling points.
Forms relationships with key CIA Alumni, educators, and student supporters to support CIA recruitment and assist with student recruitment events.
Manages student files through admissions process including making decisions about whether students should be admitted to the college.
Communicate with admitted students to encourage enrollment and enlist support of other CIA departments.
For applicants who present unusual and/or legal issues, consult with supervisor to determine final admissions decision.
Assists with campus-wide activities such as special events, orientation, or conferences as needed.
Prepares and submit regular reports on status of accomplishments and activities.
Any and other duties as assigned.