Malvern Treatment Center is currently seeking a full-time Admissions Counselor II at our Willow Grove campus. This full time schedule of this position has a one weekend per month requirement. The Admissions Counselor II position offers a competitive hourly rate, shift differentials, eligibility to earn overtime, and a comprehensive benefit package! If you're in search of a being part of a growing organization that will assist you with your professional development and growth, we look forward to hearing from you! Position Summary: The Admissions Counselor II provides telephonic and in person risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, completes all required computer data entry, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff. The Admissions Counselor II also assists the Physician by providing face to face clinical assessments, including the history of presenting illness, family dynamics and supporting psychosocial information. Summary of Essential Position Functions: Identifies and provides written assessment of patients on admission and throughout treatment. Documents current needs/problems and past medical, psychiatric, drug and alcohol history. Assessment addresses bio-psychosocial needs. Completes a multi-disciplinary assessment when needed. Documents in electronic record as directed. Responds to and directs emergency situations as necessary. Greets family members and patients once they arrive. Escorts patients and family members to waiting room and explains to family members and patient the admissions process and services offered. Explains the consent and intake forms and obtains patient signatures for each form. Completes face to face assessment and intake interview and enters the information from the interview into the correct EMR fields Obtains insurance authorizations from the insurance companies, and documents the authorization information accurately and relays the information to the appropriate department i.e.- billing, utilization management, and nursing Informs patient and families of authorization or insurance recommendations. Communicates pertinent clinical information for unit hand-off Works positively and cooperatively with other team members to facilitate good patient care. This includes clear interdepartmental communication to include notification to nursing and clinical aides of expected admissions time and notification to nursing of the substance the patient is using. Patient code is created. Participates in continuing education (in- services & other trainings) to reach professional growth. Follows all infection control practices. Prepares and certifies the accuracy of the midnight census. Performs other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees