Admissions Counselor I - Office of Admissions

The University of Texas at Austin•Mcallen, TX

25d•$43,000

About The Position

Our goal is to recruit and support staff and students with a wide range of backgrounds, ideas and viewpoints. Must be eligible to work in the United States on a full-time basis for any employer. Position is located in the Rio Grande Valley. The position is vital to the continued success of the Office of Admissions. The position oversees a large, important, demanding territory in the Rio Grande Valley area and therefore requires an Admission Counselor specifically to meet the needs. Without this, the Office of Admissions would not be able to actively recruit prospective students in El Paso and provide the utmost customer service to our prospective students, parents and counselors in the Rio Grande Valley area.

Requirements

Bachelor's degree.
Experience providing customer service.
Experience using Microsoft Office and standard office equipment.
Experience in preparing and conducting presentations.
Experience assisting or counseling students.
Strong interpersonal and organizational skills.
Ability to manage multiple tasks, projects, and priorities.
Excellent written and verbal communication skills; professional demeanor.
Proficiency in Microsoft Office.
Relevant education and experience may be substituted as appropriate.

Nice To Haves

Bilingual in Spanish and English.
More than two years of customer service experience.
Admissions experience and/or experience working with students on a university or college campus as an orientation or peer advisor, resident assistant, student ambassador, or with other student service-oriented departments or organizations.
Experience with UT Austin policies, procedures, and programs.
Direct experience working for a competitive and highly selective institution.
Advanced experience using Microsoft Office and customer databases.
Ability to communicate professionally and empathetically with parents and students.
Experience in a fast-paced environment.
Demonstrated ability to successfully build, nurture, and balance professional relationships to achieve tasks.
Familiarity with The University of Texas at Austin's academic offerings and student life.

Responsibilities

Communicate with and engage prospective students throughout the college selections, admissions and enrollment process on an individual basis via phone, email, and in-person meetings.
Drive personal vehicle, rental vehicle, or university vehicle to accomplish tasks.
Engage and communicate with varied populations of high-ability prospective students throughout the college selections, admissions and enrollment processes both in-person and using various communications tools.
Maintain strong relationships with high school, district, alumni, community stakeholders, business and educational contacts in assigned territory.
Conduct presentations on the undergraduate experience, value of a degree, and admissions process of The University of Texas at Austin.
Represent the university at regional, school and community college fairs and programs.
Travel frequently to and throughout assigned territory to implement recruitment strategy.
Serve as file reviewer for admission.
Meet numeric, chronological and qualitative reading goals and participate in the scholarship award process.
Using strategic planning, data and assessments to understand assigned territory, plan and coordinate all aspects of general high school and student-based outreach and recruitment activities, including scheduling, reporting and assessment.
Coordinate recruitment and outreach in community colleges and organizations within assigned territory.
Work towards advancing the goals of the Office of Admissions.
Use and update the office's customer relationship management system (CRM) in a timely and efficient manner.
Maintain active communication with Admissions team and other related offices as necessary.
Assist other staff with territory event