Admissions Coordinator

Crossroads Inc • Phoenix, AZ

2d

About The Position

Crossroads is an Arizona Department of Health Services licensed substance abuse treatment provider with proven expertise in serving men, women and Veterans with Substance Use Disorder through the provision of high quality, successful, and affordable residential and outpatient recovery programs. Due to federal contracts the following items are prohibited: Medical/Recreational marijuana, current parole or probation.

The Admissions Coordinator supports the Admissions Department by managing the daily intake of new clients and effectively communicates with a wide variety of internal and external customers.

Requirements

• Must meet Arizona Department of Health Services personnel member requirements of: at least 21 years old; or licensed or certified under A.R.S. Title 32 and providing services within the personnel member's scope of practice.
• Current CPR/First Aid/Narcan training.
• Current and annual negative TB Test.
• Current and valid Fingerprint Clearance Card.
• Clean Motor Vehicle Record (MVR) check performed annually and upon hire, preferred.
• Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check.
• Working knowledge of program guidelines and requirements.
• Working knowledge of 12-step programs.
• Must be proficient in Microsoft Office Suite and have a working knowledge of Electronic Medical Records systems (EMR).
• Demonstrated strong organizational and data entry skills.
• Ability to communicate effectively at multiple levels, both verbal and written.
• Ability to work independently and as a member of a team.
• High School Diploma or GED required.
• 1+ year’s related experience, and/or training or equivalent combination of education and experience.
• Valid AZ Driver’s License.
• May include travel between sites and other locations.
• Local and state wide travel when requested or required.

Responsibilities

• Work with Management and other staff to accurately screens and evaluates based on needs for potential residents for appropriate placement and location.
• Working alongside residents in completing the intake process, which includes program options, required documentation, and develops compliant and accurate treatment plans.
• Create and maintain strong, positive, and trusting relationships with referring agencies and the surrounding community.
• Provide accurate program and service information by phone, in person, and via e-mail, as needed.
• May be requested to assist the Community Relations Liaison.
• Data entry and reporting.
• Perform other duties, as required.

Benefits

• 401(k) with matching of up to 4%
• Company paid premiums for the full-time employee for Medical, Dental, Vision and Life Insurance
• Supplemental Life Insurance and short-term disability
• Paid time off
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED