Admissions Coordinator, Frank Batten School of Leadership and Public Policy

University of Virginia•Charlottesville, VA

71d•Onsite

About The Position

The Frank Batten School of Leadership and Public Policy seeks an Admissions Coordinator to play a pivotal role in supporting the daily operations of the UVA Batten Office of Admissions. This multifaceted position combines front-line student service and recruitment, logistical and operational support, application and evaluation assistance, and coordination of student staff and volunteers. The ideal candidate is organized, communicative, and passionate about fostering a welcoming and efficient admissions experience for prospective and current students, staff, faculty, and the public.

Requirements

Bachelor's degree
Three years experience

Nice To Haves

Professional experience in admissions, student services, or in a higher education setting
Excellent communication and interpersonal skills
Demonstrated commitment to customer service and student support
Strong organizational abilities and attention to detail, with the ability to create and maintain organized workflows/processes, meet deadlines, and maintain accuracy
Ability to manage multiple responsibilities in a fast-paced environment, working both independently and as part of a team
Demonstrated discretion with confidential and sensitive information and matters
High degree of comfort with technology; ability to learn new systems quickly and leverage platforms to create efficiencies; experience with database management, Slate (CRM), and/or student information systems (SIS) preferred
In-person presence on Grounds is required, with possible travel to local events or fairs and occasional evening and weekend work required to support programming

Responsibilities

Serve as first point of contact for student inquiries via in-person inquiries, phone, email inbox, and other communication channels
Respond to questions regarding application, program requirements, and general admissions processes
Assist in drafting and disseminating basic communications to mailing list, including the Batten Beginnings undergraduate newsletter
Manage Slate digital engagement efforts from Prospect through Matriculant stages
Track and analyze metrics related to digital engagement effort to inform ongoing strategies
Provide insights and recommendations on Slate optimization, campaign automation, and continuous system improvements
Coordinate logistics for meetings, events, prospective student visits, and yield activities including open houses and admitted student days
Assist with setup, registration, space reservations, and follow-up communication.
Oversee general office functions, including inventory management, ordering supplies, and coordinating reimbursements and purchases
Support evaluation and admission process by preparing for Admissions Committee meetings, communicating and coordinating logistics, organizing materials, and performing related tasks
Manage shared calendars and schedule meetings as needed
Perform data entry and updates in Slate (CRM) and SIS systems
Import and manage prospective student data, maintain accurate records in Slate to support communication flow and data integrity efforts
Maintain accurate and organized records to support internal reporting and compliance
Launch instruments and workflows to automate tasks, generate reports, manage event registrations and attendance, deploy forms, update admissions applications, etc.
Maintain documentation for admissions processes and identify opportunities for continuous improvement in coordination with team members
Review transcripts to evaluate student eligibility for the Public Policy & Leadership Minor
Represent Office of Admissions at events, fairs, class visits, and on-campus engagements
Serve as an informed and approachable presence at public-facing activities
Provide accurate and timely information about academic programs, application processes, and events
Coordinate the Undergraduate Volunteer and Lead Ambassador Program under supervision
Support recruitment, scheduling, and training of student ambassadors
Act as a liaison between ambassadors and the admissions team to ensure positive experiences and effective engagement