Admissions Coordinator

HOSPICE FOUNDATION OF GREATER BATON ROUGE•Baton Rouge, LA

30d•Onsite

About The Position

The Hospice of Baton Rouge is seeking a skilled, dedicated, and detail-oriented Admissions Coordinator to join our team. This role will be responsible for managing all clerical aspects of a patient's admission process, from initial intake to final admission, ensuring a smooth and timely experience for patients.

Requirements

High School Diploma or GED required; advanced education preferred.
Prior experience in a health care environment, home care, or hospice preferred.
Prior management experience preferred.
Exhibit a competent working knowledge in the following computer software programs: Microsoft Word and other basic Window applications.
Exhibit excellent interpersonal, organizational, and verbal communication skills.
Meet or exceed the listed qualifications in the LA Minimum Standards for Hospice.
Must be physically able to fulfill all duties of the position unassisted.
Must have good communication skills and techniques with facilities, patients, families, office staff, and physicians.
Installation of company communication application on cellular device.

Responsibilities

Maintain professionalism in all interactions with staff, patients, and families.
Answer and triage all intake calls. Document information regarding referral and communicate effectively to the intake team. Communicate all updates back to the referral source timely and accurately.
Responsible for completing the morning census email and updating the census boards
Review and edit the Admission Department reports timely.
Responsible for tracking referrals not yet admitted.
Assist the intake team with scanning completed checklists and referrals.
Provides backup coverage in intake as needed.
Oversees all administrative elements of the admissions process, working in coordination with the nursing and accounting departments.
Monitor all referrals that have not been admitted and participate in timely follow-up actions as needed.
Coordinate with social services/nursing/marketing to schedule information/admission visit