Admissions Coordinator

Friendly Senior Living•Rochester, NY

9d•Onsite

About The Position

Friendly Senior Living is a highly rated Senior Care Community, - we embrace and live our values every day: Friendship, Teamwork, Compassion, Excellence, Integrity, and Customer Focus. Because Friends Care Always! We consider many different factors to determine your compensation package at FSL. We assess your specific job family, level, relevant skills, experience, and other special trainings, or accomplishments you bring to the position. Pay decisions are also guided by our financial means as well as analyzed against what others earn internally. We strive to pay competitively and offer market differentiated benefits and perquisites in line with our compensation philosophy. The salary range is a reflection of many similar like positions and your actual compensation may not be at the high or low end of the range but will be based on your unique skills and other criteria mentioned. FSL is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites. Position Summary The Admissions Coordinator is responsible for the overall coordination and preparation of admissions inclusive of providing direction to Admissions Assistant. Responsible for marketing to external referral sources. Support Culture of Excellence through active role with assigned neighborhood initiatives.

Requirements

Education: Bachelor’s degree in Social Work or NYS Licensed Practical Nurse license.
Experience: 1-3 years working in a nursing home setting; 1 year nursing home admissions experience preferred.
Skills: Excellent oral and written communication skills.
Ability to meet the public and work well with the aged and infirmed.
Licenses / Certifications: Must possess a valid NYS driver’s license.
Dependable, report to work on-time for every schedule shift (ready to work at beginning - start of shift) and work full schedule shifts unless physically unable or pre-approved Paid Time Off (PTO) which includes personal and vacation.
Willing and able to work overtime and weekends as required by the position and/or approved by management.
Have reliable transportation to and from work.
Must be clean and neat in appearance and have a “friendly” service-oriented, cooperative, demeanor and supports Culture of Excellence initiatives by interactions with co-workers and/or Members.
Abide by work-related / job procedures and organization policies; (refer to the Employee Handbook).
Must meet the general health requirements set forth by Friendly Home.
May be requested to assist in the evacuation of Members or perform other procedures to protect the safety of Members, visitors and team members during emergency situations.
Occasional lifting/carrying of 0-10 pounds throughout day
Occasional repetitive use of hands with light grasping throughout day
Sitting is required 75% of the day
Walking is required 25% of the day
Standing is required 10% of the day

Responsibilities

Coordinates the admission process: responds to inquiries, conducts tours, interviews prospective applicants, ensures completion of application.
In collaboration with Director and nursing, determines appropriateness for admission and placement in facility.
Performs brief social history/psychosocial assessment of new admission.
Assists applicants and families with issues related to adjustment, illness, placement, etc.
Assigns clerical tasks pertaining to admissions to the assistant.
Provides coverage for all admission tasks in staff’s absence.
Carries out educational/marketing strategies to maximize bed utilization and promote programs and services.
Assists in the development of annual revenue projections and the development of strategies to meet occupancy and payer mix goals.
Acts as liaison with referral sources inclusive of Cloverwood/Glenmere.
Provides consultation to Linden Knoll staff regarding potential applicant.
Assists in the development of a comprehensive marketing plan and carries out the activities outlined in the plan.
Conducts site visits to referral sources to promote the Home and market services.
Maintains admissions and marketing statistics.
Develops weekly admissions report.
Develops monthly marketing report.