Admissions Clerk

GLOBAL GAMING SOLUTIONS LLC • Grand Prairie, TX

1d

About The Position

General Definition: Promote positive customer relations by providing a full range of informational services to patrons upon entry to the facility in a friendly, professional manner. Essential Job Functions: Dependability, good attendance, and occasional overtime required. May be required to work evenings, weekends, or holidays as scheduled. Have the ability to accomplish a multitude of duties as assigned Greets customers upon entry to simulcast facility, grandstand, or any other designated area where customer’s entry or patronage is required in a friendly, professional manner. Generates monies/credit card charge information to the night auditors as required. Furnishes information (both printed and verbal) regarding all customer-related services provided throughout the facility. Provides direction to groups scheduled for specific events regarding all informational services and products. Approaches all encounters with guest and employees in a friendly and service-oriented manner. Monitors guest for problems and reports any such findings to Department Manager. Maintains and completes all opening/closing duties according to procedures set forth within the department. Performs other duties as assigned. QualificationsEducation & Training: High school diploma or GED 3 – 6 months of cash handling experience preferred.

Requirements

• High school diploma or GED
• Requires excellent communication skills, basic math and reasoning ability under extreme public scrutiny.
• Strong cash handling experience required
• Detail-oriented and able to perform multiple tasks as assigned.
• Excellent customer service and cash handling skills required.
• Must be able to communicate fluently in English and to follow instructions as given.
• Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions.

Nice To Haves

• 3 – 6 months of cash handling experience preferred.
• Bilingual a plus.
• Data entry skills a plus.

Responsibilities

• Greets customers upon entry to simulcast facility, grandstand, or any other designated area where customer’s entry or patronage is required in a friendly, professional manner.
• Generates monies/credit card charge information to the night auditors as required.
• Furnishes information (both printed and verbal) regarding all customer-related services provided throughout the facility.
• Provides direction to groups scheduled for specific events regarding all informational services and products.
• Approaches all encounters with guest and employees in a friendly and service-oriented manner.
• Monitors guest for problems and reports any such findings to Department Manager.
• Maintains and completes all opening/closing duties according to procedures set forth within the department.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED