Admissions Assistant (Bilingual Mandarin)

Novel PrepIrvine, CA
13hOnsite

About The Position

The Admissions Assistant supports daily admissions and enrollment operations, ensuring a smooth, responsive, and organized experience for prospective families. This role manages application processing, interview coordination, CRM updates, and cross-department communication to facilitate a seamless transition from admission to enrollment.

Requirements

  • 1+ year of experience in education, school administration or student services roles.(Recent graduates are encouraged to apply.)
  • Strong organizational skills and attention to detail
  • Excellent communication and service mindset
  • Proficient in Google Workspace / Microsoft Office
  • Experience supporting I-20/SEVIS processes

Responsibilities

  • Respond to prospective family inquiries via phone/email/WeChat
  • Track leads and schedule tours, interviews, and assessments
  • Collect and review application documents; follow up on missing items
  • Maintain accurate records in CRM/SIS (e.g., Blackbaud, Google Sheets)
  • Assist with admissions decisions and enrollment communications
  • Support Open House and recruitment events
  • Coordinate internally with Registrar, Business Office, Academic, and Counseling teams to ensure complete and accurate enrollment handoff
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