Admissions Advisor ADP - Waterbury, CT

Post UniversityWaterbury, CT
22hOnsite

About The Position

Post University is a thriving organization with an unfolding, amazing success story centered on one mission – changing the lives of its students and associates. Our approach is simple, authentic, and unique.  At Post University, each day begins and ends with a demonstration of distinct behaviors unique to our culture and way of life. Our team of passionate professionals daily embraces a culture that celebrates bold ideas, supports individual growth, and puts our students at the heart of everything we do. Your Role as an Admissions Advisor As a Post University Admissions Advisor, you are not just filling a role; you are a key player in the success stories of countless students. In this role, you are a guide, a motivator, and a strategist responsible for inspiring prospective students to see their potential within Post University’s online programs. You are an adaptable, student-focused professional with a passion for helping others and a commitment to delivering personalized, value-added services. Your work goes beyond traditional recruitment; it’s about creating pathways for students and showing their dreams are achievable. We don’t just talk about student success; we create it here. Join a team that values innovation, celebrates diversity, and believes in the power of education to transform lives. Embrace the opportunity to make a meaningful impact every day. This is an on-site position on our downtown campus in Waterbury, CT. However, new associates will participate in remote training to start.

Requirements

  • Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist!
  • An associate degree (required), with a bachelor’s degree preferred—or a blend of experience and education that demonstrates your readiness for this role.
  • Secure in knowing Post is a non-hierarchical, “messy” environment…it is about the mission…it’s about the team…it’s not about you!
  • Polished and articulate communications skills as a Post representative
  • Highest level of integrity and self-drive
  • Culturally progressive…the organization is a living organism that requires constant nurturing.
  • Heroes and victims need not apply! It is only about the team and mission
  • Experience in admissions, customer service, or consultative sales, focusing on building meaningful connections.
  • Exceptional communication and Make It Personal skills, including a warm and engaging phone presence.
  • Strong technical skills and proficiency in Microsoft Office and relevant database software.
  • Flexibility to work weekend hours as needed.
  • Receptive to developmental feedback and responds appropriately.

Responsibilities

  • Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results.
  • Dedication to a noble calling – committed to empowering non-traditional students by providing unmatched guidance, support, and resources, enabling them to overcome challenges and transform their lives through education and personal growth.
  • Function as the first point of contact, conducting Professional College Advisory Sessions by phone to help prospective students explore their interests and align with a program that meets their personal and career goals.
  • Dedication to exceptional service - actively engage with prospective students, delivering timely responses to inquiries and building lasting relationships that foster trust and excitement about their academic journey.
  • Commitment to excellence - ensuring accuracy and integrity in documenting student enrollment information, contributing to a seamless onboarding experience.
  • Accountable to the Post Community - partner cross-functionally with Financial Aid, Student Services, and Academic Advising teams to foster a comprehensive, student-centered experience, providing non-traditional students with the support, guidance, and resources they need to transform their lives.
  • Encourage a living, evolving, student support environment by participating in student-focused activities that promote awareness, retention, and success, going beyond enrollment to support students throughout their time at Post.
  • Pursue excellence by setting and exceeding individual and team enrollment goals, continually striving to make a memorable impact on students’ lives.
  • Participate in weekly team and floor-wide meetings, contributing to discussions on best sales practices and strategies that enhance team performance and drive success.
  • Embrace the Post University mission and champion the culture by fostering respect and partnership across all departments.
  • Embrace other responsibilities that contribute to our mission and goals as they arise.
  • Lives Post University’s non-negotiable behaviors from day one.
  • Attends training as required and effectively applies new learnings.
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