Admission Specialist

Indian River State College•Fort Pierce, FL

21d•$17

About The Position

Join Our Team as a Part-Time Admission Specialist! Are you passionate about helping students succeed? Indian River State College is seeking a friendly and detail-oriented Part-Time Admission Specialist to support our admissions process and connect with prospective students. In this dynamic role, you'll be on the front lines—answering questions, offering guidance, and sharing information about IRSC’s programs both in-person and over the phone. If you enjoy providing exceptional customer service, thrive in a fast-paced environment, and want to make a difference in students' lives, we’d love to meet you! JOB SUMMARY: Under general supervision, this position disseminates communication about IRSC programs among students and the community for the College and implements an effective IRSC admission process for students. Duties include: assisting in establishing two-way communication with IRSC and students; developing and participating in public outreach activities; handling many inbound and outbound calls to and from customers; listening to their needs or problems, and supplying helpful resolutions to their issues.

Requirements

High Diploma
Minimum of three (3) years of proven clerical experience in a student services related field
Knowledge of the admissions process, including analysis of transcripts, credit transfer, and articulated 2+2 programs.
Skill in delivering customer service.
Skill in organizing, analyzing, time management, and prioritizing.
Skill in working with Microsoft Office and Windows based applications including using a student information system.
Skill in developing and delivering presentations.
Ability to meet deadlines, solve problems, be student oriented, maintain confidentiality, be discrete, use sound judgment, be a self-starter, apply initiative, and work independently as well as with others.

Nice To Haves

Associate’s Degree; preferred

Responsibilities

Serving as front line staff at the Welcome Desk in Student Success Center, W-Building; and assisting in the Communication Center.
Provides information; responds to inquiries and makes presentations regarding IRSC programs; and participates in related recruitment activities and events.
Answers inbound calls for the College.
Assessing the customers’ needs in person, via phone and email
Advises students in areas related to their academic success (admission requirements, course information, program planning, registration, graduation); works to solve issues related to student educational success; monitors to ensure that potential students receive program planning and academic advising as needed to achieve their goals; guides students toward resources both on campus and in the community; reviews student progress toward completion; and provides intervention when necessary to ensure student success.
Assists others in the Department with projects, reports, and assignments to support the success of IRSC programs.
Performs various basic office assistance duties.
Ensures updated information is available within the Communication Center.
Creates and reviews communications to students as well as other customers; develops student service materials, resources, and documentation as assigned.
Completes all other duties and responsibilities as assigned