Admission Cashier

Queens Botanical Garden Society•New York, NY

4d•$17•Onsite

About The Position

Admission Cashier/ Greeters at Queens Botanical Garden have the primary responsibility of operating the ticketing booth, selling admission and parking to guests, staffing the reception desk, selling concessions and admitting members and groups. Greeting duties include providing customer service; fielding questions about the Garden, providing wayfinding directions as well as providing information about upcoming programs and events. The cashier must be knowledgeable about the Garden’s admission and parking pricing policies as well as on the benefits of Garden membership.

Requirements

High School diploma, some college preferred
Customer Service, Administrative and Clerical skills
Knowledge or ability to learn Point of Sale (POS) cash register; Counterpoint SQL, Microsoft Office; Outlook, Excel, Word etc.
Ability to communicate and work effectively with staff and visitors in high-volume setting
Excellent verbal communication skills, experience in cash handling
Ability to perform all tasks required of the position including but not limited to weeding, stocking merchandise, accepting and moving deliveries and/or moving furniture up to 30 lbs.
Evening and Weekend work required
Assist at special events, may require late evenings
Bilingual language skills, English and Spanish, Mandarin or Korean, preferred but not required

Responsibilities

Must be knowledgeable of all admission and parking fees, programs, events and rentals scheduled at the Garden
Sells admission and parking tickets by using a Point of Sale (POS) system
Completes member, credit card, and cash transactions, distributes correct change and admission tickets
Ensures the security of all Admission Booth cash and equipment
Provides excellent customer service, answers questions from guests, and resolves any questions or concerns
Keeps booth and surrounding area clean and well organized; weeds areas near Admission Booth, sweeps pathways, assures entrances and exits are always well groomed and maintained
Provides support at special events, rentals, and public programs, including concession sales and birthday rentals as instructed
Supports the store and reception desk, sells membership
Greets groups and visitors arriving for classes, tours, meeting and events
Answers phone inquiries and direct questions to appropriate staff extensions
Receives and logs delivered packages, communicates with appropriate staff for pickup
Maintains an attractive, neat appearance of store displays, lobby area, V&A terrace and refreshes literature and signage as needed