Administrator- Weekly Pay -Bank - $20+

TEKsystems•Honolulu, HI

8d•$45,000 - $53,000•Onsite

About The Position

Handle escalated customer calls and resolve complex issues promptly and professionally. Maintain confidentiality and exercise sound judgment in sensitive situations. Ensure compliance with company policies and procedures. Collaborate with team members to meet branch goals and deadlines.

Requirements

Bachelor’s degree in a business-related field, or equivalent experience required.
Minimum 3 years of progressively responsible experience in a financial institution.
Work experience in a call center environment handling escalated calls.
Familiarity with technology systems.
Strong written and verbal communication skills.
Ability to handle confidential matters judiciously.
Attention to detail with excellent follow-through.
Ability to work under pressure with multiple deadlines.
Good time management skills.
Flexible and adaptable to work various hours, days, weekends, and holidays.

Responsibilities

Handle escalated customer calls and resolve complex issues promptly and professionally.
Maintain confidentiality and exercise sound judgment in sensitive situations.
Ensure compliance with company policies and procedures.
Collaborate with team members to meet branch goals and deadlines.