Administrator

Discovery at Home•West Palm Beach, FL

About The Position

Discovery At Home is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Established in 2012 with the creation of a Medicare-certified agency in Southwest Florida, Discovery At Home has grown steadily over the years, expanding its operations by starting and acquiring agencies in Tampa, Florida; Plano, Texas; Houston, Texas; and West Palm Beach, Florida. While DAH primarily serves residents living in communities managed by the Discovery Senior Living family of companies, its services extend beyond these communities. Today, the organization offers a comprehensive range of care, including Part A services, Part B services, and Private Duty services.

Requirements

Bachelor’s degree in healthcare, business, or related field preferred.
Minimum of 2-3 years of experience in Medicare and non-Medicare billing and collections, preferably in a home health and/or hospice setting.
Language Ability:
Cognitive Demands:
Computer Skills:
Competencies:
Must demonstrate an interest in working with a senior population.
Works primarily indoors in a climate-controlled setting.
Possible exposure to chemicals as identified in the MSDS Manual.
Possible high stress levels in relation to working under deadlines and within budget constraints.
Ability to communicate effectively in writing and verbally.
Ability to interpret, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, public groups, and/or leadership as required.
Ability to use Microsoft Windows, including Word and Excel.
Ability to use email and the Internet.
Ability to use electronic medical record platforms.

Responsibilities

Develops, plans, implements, analyzes, and organizes operations for the Agency.
Responsible for the delivery of care for all patients served by the Agency by providing supervision and support to the Director of Clinical Services (DCS). May act as the alternate DCS in the absence of the DCS.
Works in conjunction with Operations and Finance Departments to establish Agency’s revenue and budget goals.
Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
Communicates with the Regional Director of Operations for direction, problem solving and implementation of programs and protocols.
Reviews and processes Health Insurance Portability and Accountability Act complaints and contacts with Compliance & Regulatory with any questions. Maintains records and forms as required.
Reviews and adheres to all Company policies and procedures and the Employee Handbook.
Partners with Sales Directors and Account Manager(s) to meet budgeted admission goals.
Participates in sales and marketing initiatives.
Commits to high ethical standards and complies with the Code of Conduct, state and federal regulations, accreditation standards, and policies and procedures; maintains confidentiality of patient and employee records and information; has a duty to report compliance concerns, significant legal risk questions, fraud, abuse, suspected or actual misconduct to management.