Administrator, Radiology Services

UnitedHealth Group•Phoenix, AZ

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. This position is responsible for leading the operational, clinical, regulatory, and growth strategy for Radiology and Ancillary Services across multiple sites in the Phoenix Metropolitan Area. This role oversees day-to-day operations for imaging services, including Ultrasound, X-Ray, Mammography, DEXA, Echocardiography, CT (as applicable/expanded), and future modality additions. Primary responsibilities include: performance oversight, workflow optimization, regulatory compliance (inclusive of MQSA, ACR, and Bureau of Radiation Control), technologist competency and training, patient throughput, and financial management. This leader partners closely with market operations, providers, radiology technologists, and vendor partners to ensure high-quality imaging services, grow referral volume, drive operational efficiency, and support market strategic expansion.

Requirements

3+ years of radiology or diagnostic imaging operations leadership experience
Experience managing multiple clinical or imaging sites
Demonstrated ability to manage workflow, performance metrics, and regulatory compliance
Demonstrated solid communication, change leadership, and partnership-building skills
Ability to travel across markets up to 25%25
Driver’s License and access to reliable transportation

Nice To Haves

ARRT, RDMS, R.T., or related clinical imaging background (preferred but not required)
Experience with Epic Radiant, PACS/RIS platforms
Understanding of value-based care and diagnostic services integration
Knowledge of ICD-10/CPT coding for imaging services

Responsibilities

Radiology & Ancillary Service Leadership
Provides subject matter expertise and operational oversight for all radiology modalities and ancillary services across assigned sites
Ensures compliance with Federal/State regulations, MQSA, ACR standards, ALARA guidelines, and UHG/Optum policies
Leads initiatives to improve image quality, workflow efficiency, safety, patient access, and referring provider satisfaction
Collaborates with providers and market leadership to expand imaging services and grow volume within and across clinics
Service Growth & Program Expansion
Develops and executes strategic plans to expand imaging service offerings, including modality upgrades, new site integrations, and market growth strategies
Partners with clinical and business development teams to increase referrals, improve scheduling templates, and reduce delays in diagnostic pathways
Leads capital planning and equipment lifecycle management, including vendor negotiations and preventative maintenance schedules
Operational Performance & Quality
Monitors and evaluates imaging performance metrics including volumes, throughput, report turnaround time, technologist coverage, and quality indicators
Leads workflow optimization to support timely patient care and efficient clinic flow
Develops and implements quality improvement and technologist competency programs
Regulatory, Accreditation & Safety
Ensures adherence to MQSA standards for mammography, including documentation, audits, and inspector coordination
Maintains compliance with Bureau of Radiation Control licensing and site inspections
Conducts quarterly site and safety audits, maintaining >98%25 compliance
Financial & Business Management
Oversees imaging financial performance, including revenue cycle elements, cost containment, supply management, and staffing models
Partners with coding/billing teams to reduce denials and optimize reimbursement
Tracks modality utilization and supports business decisions for expansion or adjustment
Leadership & Staff Development
Recruits, trains, and develops high-performing imaging technologists and lead technologists
Ensures staffing models support access, quality, and operational efficiency
Creates professional development pathways for imaging staff and supports leadership succession