At Telecare Corporation, we are launching / sustaining PACT #267 under contract with the county and state. We are seeking a Washington-licensed clinical leader who is ready to own and lead a community-based Assertive Community Treatment (PACT) program — delivering intensive, integrated support to adults with serious mental illness who have not benefited from traditional outpatient services. If you're passionate about recovery-centered care, community integration, and working with individuals with complex needs — and if you want to build and guide a mobile, multidisciplinary team — PACT #267 offers a rare opportunity for meaningful impact. Community-First, Mobile Care: PACT #267 serves individuals with the most severe and persistent mental illness, including those who have not thrived in traditional treatment settings. Telecare Intensive, Team-Based, Recovery-Oriented Services: The program uses a multidisciplinary team — mental health professionals, registered nurses, peer supports, and psychiatric providers — to deliver evidence-based, strengths-based, recovery-focused services, including psychiatry/medication management, case management, housing coordination, employment support, peer support, and crisis intervention. King County+2Telecare+2 Community Integration — Not Institution-Based: The PACT team is mobile; about 75% (or more) of services occur outside of office settings — in clients' homes, neighborhoods, job sites, or other community settings — enabling clients to live independently, maintain employment, build natural supports, and stay connected to community rather than institutions. Telecare+1 Long-Term, Structured Support: Unlike time-limited outpatient services, PACT provides ongoing support for as long as needed — offering flexibility, continuity of care, and commitment to client success. King County+1 Capacity & Growth: PACT #267 is designed to serve up to 100 clients. Telecare The program is already seeing growth: in recent months, leadership expanded a small pilot team into a full, functioning PACT team of 14 soon-to-be more — demonstrating commitment, growth potential, and rapid scaled-up service delivery. Telecare+1 This is a chance for a clinical leader to step in early and shape the future of a high-needs, high-impact community program. The Program Administrator is the senior operational and clinical leader for FACT Program #267. You are responsible for the overall success of the program , ensuring excellence across Telecare's Four Pillars of Performance : Clinical Quality Excellence Workforce Engagement Customer Satisfaction Financial Security This role requires participation in a structured on-call rotation , remaining accessible and prepared to respond to program needs within established protocols.
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Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees