Administrator III, Business Systems

X-Energy•Rockville, MD

20h

About The Position

This role is responsible for the administration and support of X-energy enterprise software applications that support business operations and associated service transactions. This position requires maintaining proper configuration and access controls as well as supporting business solutions in the assigned areas. In addition, this position is responsible for monitoring new trends in technology that will impact the platform and lead strategic technology projects to further the continual improvement of provided services.

Requirements

High school diploma is required.

Responsibilities

Administer and maintain applicable platform, which includes installing new software releases and system upgrades, evaluating, and installing patches, and conducting application/configuration migrations, refreshes, and restores.
Collaborate with infrastructure team to determine requirements for deploying database, web, and application servers in a multi-instance environment.
Specify and verify the system architecture and integration with other application systems.
Work with IT colleagues and/or the vendor to troubleshoot and resolve operational issues and collaborates with the development team to implement solutions.
Monitor the system for high availability, load balancing, and satisfactory response time to ensure performance and reliability adhere to service level standards.
Collaborate with other IT professionals to resolve performance issues.
Administer security measures to protect data, software, and hardware.
Develop instructions/documentation for user community and to support new process development.
Partner with the Senior Managers on projects that involve architecture and business transactions.
Research and keep abreast of trends in technology that impact enterprise content management.
Provide input on the improvement and future direction of the service.
Work with the vendor support to troubleshoot and resolve operational issues.
Collaborate with vendor support and development teams to implement maintenance patches and upgrades.
Participate in contract and licensing discussions to provide platform related information and suggestions to optimize the solution from a contract/license perspective.
Maintain professional demeanor and behavior at all times in all forms of communication.
Perform other duties as assigned by manager.