Administrator I, IT Infrastructure

Invenergy•Chicago, IL

31d•$26 - $31

About The Position

As an Administrator I, IT Infrastructure at Invenergy, you are responsible for the End User Compute experience for our employees. Responsibilities include creating a functional and performant workstation environment and providing Level 3 support to the Service Desk for physical desktops, laptops, tablets and mobile devices at Invenergy. The IT Application Services Administrator helps implement workstation solutions for our corporate offices, new renewable power generation plants, and other projects. Deployment of software solutions and successful maintenance of these platforms is essential for security, reliability and compliance. We expect capable verbal and written communication skills, and a customer-service focused work ethic. At Invenergy, you will be joining a team of IT professionals who are proud and excited to work for a growth-focused company that is at the forefront of leveraging cutting-edge technologies for producing energy from renewable and clean energy resources.

Requirements

High school diploma or equivalent
1+ years of experience in Information Technology or related field
Experience building workstation imaging task sequences, packaging applications, and patching operating systems
Demonstrated ability to troubleshoot and resolve complex endpoint technical issues.
Capable of communicating and work effectively, both verbally and electronically, with employees within and outside the IT department, as needed.
May require travel to Invenergy datacenters (Lombard - local), and offices (Center of Excellence – Bolingbrook)
Must be eligible to work in the United States without the need for employer visa sponsorship now or in the future.

Nice To Haves

Bachelor of Science in computer science or related field
A preferred candidate has been identified.

Responsibilities

Responsible for coordination of asset management and delivery of equipment for new hires, as well as associated projects such as office expansions, new power generation site builds, and other projects
Responsible for the OS deployment, configuration, and delivery of Windows desktops/laptops – both domestically and internationally
Participate in regular operations meetings and provide endpoint reporting as requested, including on timely workstation patch status, OS and application vulnerability remediation, endpoint upgrades and replacements, & monitoring and logging.
Responsible for endpoint operations and management, including but not limited to: perform timely patching and remediation for endpoint devices using a combination of InTune (required) and Automox (preferred) or other 3rd party patching provider or security remediation tools. Support of Linux / other platforms (limited)
Provide level 3 support for Service Desk escalations and break/fix issues with an understanding of ITIL framework best practices
Adherence to the IT Change Management process and regularly scheduled maintenance windows, sometimes outside of normal business hours.
Perform other duties, as assigned by your manager