Administrative Technician

City of Norfolk, VA•Norfolk, VA

47d•$41,231 - $47,415

About The Position

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents. The City of Norfolk's Department of Human Services (NDHS) provides a wide range of essential services to its citizens. These services are crucial in supporting the wellbeing of the community and ensuring that all citizens have access to the resources they need. NDHS is committed to providing such comprehensive support to its citizens. The NDHS is seeking an Administrative Technicial in their Home-Based Childcare Network (HCN) unit. The HCN is a unit responsible for monitoring the compliance of an intensive training and licensure process for individuals seeking to provide childcare in their home. The Administrative Technician is essential to managing the administrative functions of HCN to assist with processing applications for licensure, which may include tracking key documentation and ensuring it meets city code requirements; coordinating recruiting efforts; and maintaining data critical to reports.

Requirements

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
Two years clerical experience.
Valid Driver's License may be required depending on assignment.

Nice To Haves

Six months to one year experience performing similar functions preferred.
Knowledge necessary to understand basic operational, technical, or office processes.
Proficient in Microsoft Suite, knowledgeable of mail-merge, V-Lookup and other office software.
Ability to lead a team of office support staff both in the office and remotely.

Responsibilities

Provides administrative assistance to the Home-Based Childcare Network program
Performs administrative duties by processing and maintaining files, processing and composing correspondence, answering telephone inquiries
Produce, review and edit various letters, memoranda and reports
Scanning documents into the agency's electronic filing system
Data management and database searches
Produce and maintain spreadsheets and reports
Must have excellent customer services skills
Must communicate well with internal and external partners
May require field work to retrieve documents or perform services key to the application process
Maintains security of classified or sensitive information related to client, personnel and financial records
Provide Administrative support to Supervisor, Programs Manager and Senior Leaders
Other tasks pertinent to the Home-Based Childcare Network Program as assigned