Administrative Technician

State of Nebraska • Lincoln, NE

1d • $19

About The Position

Join Our Team at the Nebraska DMV! Do you enjoy helping people from all walks of life? Are you looking for a career in a solution-focused, cooperative environment? If so, we invite you to join our team at the Nebraska Department of Motor Vehicles (DMV). This position offers a unique opportunity to serve the public in person, online, and over the phone. You'll be part of a fun, supportive team in a progressive state government department. No prior experience necessary—comprehensive on-the-job training is provided! Why You’ll Love Working Here • Excellent benefits package, including: o 13 paid holidays o 12 vacation days and 12 sick days per year o A generous 156% retirement match by the State • A supportive and inclusive work culture • Opportunities for professional growth and advancement • Make a real impact on road safety and public service in Nebraska What You’ll Do As a member of the Financial Responsibility Division, you’ll help keep Nebraska roads safe by supporting key compliance and safety efforts.

Requirements

• Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.
• Must pass fingerprinting and a background check conducted by the Nebraska State Patrol
• Keen eye for detail and accuracy
• Ability to manage multiple tasks and deadlines
• Excellent verbal and written communication
• Patience and empathy when assisting frustrated customers
• Strong sense of responsibility and reliability
• Efficient and accurate typing skills
• Commitment to ethical use of state resources

Nice To Haves

• Detail-oriented, organized, and able to prioritize tasks
• Technically proficient with common software (e.g., Microsoft Word, Excel, databases)
• Eager to learn, grow, and contribute

Responsibilities

• Process, approve, and deny ignition interlock permit applications and affordability funding applications.
• Work closely with courts and interlock companies while assisting applicants in navigating the interlock process.
• Responding to the public through multiple channels, including: o Live Chat from the DMV website o Phone inquiries o In-person customer service at the DMV office
• Reviewing and verifying records, including driving history, court documents, crash reports, and insurance information
• Collaborating with a 13-person team focused on identifying drivers with unsafe histories and taking appropriate action
• Maintaining accurate documentation of case actions, communications, and findings

Benefits

• Excellent benefits package
• 13 paid holidays
• 12 vacation days and 12 sick days per year
• A generous 156% retirement match by the State
• A supportive and inclusive work culture
• Opportunities for professional growth and advancement
• Make a real impact on road safety and public service in Nebraska
• comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed