ADMINISTRATIVE TECHNICIAN

City of Lawrence • Lawrence, KS

17h

About The Position

The Municipal Services & Operations Administration Technician will perform a variety of routine clerical tasks to support the divisions' needs. Responsibilities include maintaining files, routing incoming calls to the appropriate employees, entering data, and completing various basic clerical assignments. Additionally, this position will provide information and assistance regarding department policies and procedures. The incumbent will support administration, operations, service requests, reporting, data collection, and customer service.

Requirements

• Equivalent to completion of the twelfth grade with two to four years clerical work experience.
• Excellent attention to detail
• Ability to handle multiple tasks
• Excellent phone skills
• A personable attitude that is both team- and service-oriented
• Familiar with modern office practices
• Ability to work in a fast-paced environment
• Committed to continuous improvement
• View problems as opportunities rather than obstacles
• Knowledge of MS Office. Excel is preferred with a focus on spreadsheet management.
• Valid license
• Pass the background check, post-offer City physical, and a drug screen.

Responsibilities

• Assist with customer inquiries
• Set up work orders
• Provide financial support for invoices and purchase cards
• Manage department records
• Answer phone calls, emails, and in-person inquiries
• Offer cross-functional support to other City staff
• Deliver exceptional customer service
• Prepare reports and documents
• Handle a variety of customer inquiries
• Assist with purchase orders, invoices, and ordering supplies
• Data input and tracking budget expenditures
• Schedule calendar appointments, room reservations
• Answer public inquiries
• Process agreements and applications

Benefits

• Health/Dental/Vision/Life Insurance: Various coverage levels available; FREE Well Care Clinic through LMH; other wellness benefits/perks
• Caregiver Leave – 12 weeks paid leave
• Paid Time Off:12 Vacation days, 12 Sick days accrued per year; 2 days Personal Leave, 10 Paid Holidays
• Retirement: Kansas Public Employees Retirement System (KPERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED