Administrative Technician III

Oklahoma Human Services•McAlester, OK

35d•Onsite

About The Position

Administrative Technician III E16C This position is located in McAlester, Oklahoma. Annual Salary: $ 34,999.65 plus full state employee benefits Job-related travel is occasional . - Must possess a valid driver's license and must maintain required car insurance. High School Diploma or equivalent. Strong communication and organizational skills. Minimum Qualifications: Requirements at this level consist of 24 months of clerical office experience, or an equivalent combination of education and experience Job Responsibilities: This position is a full-time position in an office setting. Serves as the Navigator at reception by assisting customers with inquiries; answering general questions; entering and retrieving client information in the computer; and uploading documents in a timely and accurate manner. Demonstrate the ability to handle difficult situations with respect and courtesy. Serves as the EBT clerk. Make appropriate program referrals to community resources. Provide a high level of customer service to both internal and external customers, ensuring that inquiries and concerns are handled professionally and on time. Participate in individual and staff conferences. Must attend all mandatory trainings associated with the position. Writes, presents, and interprets information in a clear, concise, and organized manner. Maintain compliance with Adult and Family Services business processes, policies, and standards. Performing various backup duties as required. Preference may be given to a candidate with a High School Diploma or equivalent. Strong communication and organizational skills. If you have questions, please contact [email protected] OKDHS is a Fair Chance Employer. This is a position in the Oklahoma Civil Service. Announcement #: 26-BB053 83009130/JR57102

Requirements

Must possess a valid driver's license and must maintain required car insurance
High School Diploma or equivalent
Strong communication and organizational skills
Requirements at this level consist of 24 months of clerical office experience, or an equivalent combination of education and experience

Nice To Haves

High School Diploma or equivalent
Strong communication and organizational skills

Responsibilities

Serves as the Navigator at reception by assisting customers with inquiries
Answering general questions
Entering and retrieving client information in the computer
Uploading documents in a timely and accurate manner
Demonstrate the ability to handle difficult situations with respect and courtesy
Serves as the EBT clerk
Make appropriate program referrals to community resources
Provide a high level of customer service to both internal and external customers, ensuring that inquiries and concerns are handled professionally and on time
Participate in individual and staff conferences
Must attend all mandatory trainings associated with the position
Writes, presents, and interprets information in a clear, concise, and organized manner
Maintain compliance with Adult and Family Services business processes, policies, and standards
Performing various backup duties as required