Administrative Support (Remote)

Davies • Home, AL

15h • Remote

About The Position

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. We are on the lookout for an experienced Administrative Support professional to join our growing team. As the Administrative Support, you will be in charge of file setup will be responsible for setting up new claim files submitted by insureds, claimants, agents and clients. This role involves handling documentation, phone communication, mail processing, and data entry, with an emphasis on accuracy and efficiency. If you are detail-oriented, organized, and ready to contribute to our team, we encourage you to apply.

Requirements

• High School Diploma/GED
• Experience working in a remote environment
• Experience in a service-oriented business
• Excellent written and verbal communication skills
• Ability to work independently with minimal direction
• Highly motivated and detail-oriented
• Strong attention to detail and organizational skills are necessary
• Ability to meet established deadlines while maintaining high quality
• Proficient with Microsoft Office Suite or related software.
• Proficient with PDF editor software

Nice To Haves

• Previous experience in the insurance industry is preferred
• Understanding of basic insurance terminology

Responsibilities

• Receive and review new loss information
• Set up new claim files in the claim system
• Generate and prepare initial acknowledgement letter
• Communicate with other administrative staff via email, phone and Teams
• Maintain accuracy in recording and updating information
• Perform other duties as assigned

Benefits

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees