Administrative Support Team Lead

Premier Business Support • Plano, TX

2h • Onsite

About The Position

The Administrative Support Team Lead is responsible for overseeing day-to-day in-office operations and leading a small administrative support team. This role ensures the administrative function runs efficiently, consistently, and in alignment with organizational priorities. The Team Lead serves as both a people manager and a hands-on contributor, providing guidance, oversight, and support to the administrative staff.

Requirements

• Previous experience in an administrative or office support role, including leadership or supervisory responsibilities
• Strong organizational and time management skills with the ability to manage multiple priorities
• Excellent interpersonal and communication skills
• Experience leading or coordinating an administrative or support team
• 1+ years in mortgage default or equivalent
• Proven ability to lead, motivate, and develop team members
• Proficiency in Microsoft Office and general office technology
• Ability to work effectively in a fast-paced, in-office environment
• Familiarity with office operations, facilities coordination, or executive support

Responsibilities

• Provide direct supervision, coaching, and support to a team of 2–5 administrative staff
• Ensure smooth daily office operations, including front office coverage and administrative workflows
• Assign, prioritize, and monitor administrative tasks to ensure timely and high-quality execution
• Serve as a point of escalation for administrative issues and inquiries
• Partner with leadership and internal teams to support business and operational needs
• Maintain and improve administrative processes, procedures, and best practices
• Support onboarding, training, and performance feedback for administrative team members
• Ensure consistency in service delivery and professionalism across all administrative functions
• Assist with scheduling, document management, meeting coordination, and other administrative duties as needed
• May perform other duties as assigned to support department goals.
• May occasionally work extended hours based on operational needs.

Benefits

• robust wellness program
• PTO
• remote work
• flexible schedules (when available)
• medical
• dental
• vision
• life
• AD&D
• EAP
• STD
• LTD
• parental leave for both primary and non-primary caregivers
• voluntary income protection benefits such as supplemental life, accident, critical illness, and short and long-term care insurances
• 401(k)-retirement plan with a company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees