Administrative Support Specialist

Free From MarketLake Forest, IL
3dRemote

About The Position

Free Form Market is a growing organization focused on efficiency, collaboration, and high-quality service. We value organized, proactive professionals who take pride in supporting teams and improving day-to-day operations. We are seeking an Administrative Services Specialist to help coordinate administrative functions and provide reliable support across the organization. We’re looking for an Administrative Support Specialist to help us maintain smooth operations, organized systems, and exceptional service for our clients and internal teams. As our Administrative Support Specialist, you’ll play a key role in keeping projects and communications running efficiently. You’ll support daily administrative tasks, assist with scheduling and documentation, and help coordinate between clients, project managers, and field teams. Your work will ensure that every project runs smoothly and every client interaction reflects our commitment to excellence and professionalism.

Requirements

  • Clear, professional communicator with excellent written and verbal skills.
  • Highly organized, dependable, and efficient with managing multiple priorities.
  • Patient, solution-oriented, and proactive in supporting both clients and internal teams.
  • Comfortable using technology, including scheduling or project management tools.
  • Prior experience in administrative or operational support roles is preferred, especially within the service-based industries.

Responsibilities

  • Maintain calendars, schedules, and project documentation to ensure timely coordination.
  • Respond to client and partner inquiries via email or chat with clarity and professionalism.
  • Support new client onboarding by assisting with documentation and process guidance.
  • Track project updates and assist with reporting and administrative follow-up.
  • Troubleshoot administrative issues and escalate them appropriately for timely resolution.
  • Keep detailed records of communications, schedules, and key project details.
  • Collaborate closely with project managers, site supervisors, and other team members to support operations.

Benefits

  • A fully remote position with flexible working hours.
  • The opportunity to contribute to a reputable company that values quality, teamwork, and client satisfaction.
  • Exposure to the industry and collaboration with experienced professionals.
  • A supportive team culture that values initiative, growth, and excellence.
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