Administrative Support Specialist (TEACCH Greenville)

UNC-Chapel Hill • Chapel Hill, NC

14d • Onsite

About The Position

This position is assigned to the Greenville TEACCH Center which serves counties throughout the eastern region of NC. The primary role of this position is to manage clients (patients) coming into the clinic including communicating with patients and clinical staff to coordinate and schedule clinical visits across a variety of clinical services. Additional roles include management of the referral process to ensure it is successfully completed, general clerical and administrative support to the Clinical Director and other clinical staff, maintenance of client charts, and support for the training program.

Requirements

• Office administration experience is required.
• Demonstrated ability with Microsoft Office (e.g., Word, Excel, Teams, Outlook) and other computer applications is required.
• Demonstrated accuracy/attention to detail is required.
• Demonstrated written and verbal communication skills as well as interpersonal skills required.
• Demonstrated ability to prioritize and manage multiple priorities required.
• Demonstrated customer service skills required.
• Demonstrated ability to problem-solve both unusual and routine issues required.
• Demonstrated experience with coordinating events or meetings is required.

Nice To Haves

• Preference for medical/behavioral health office experience.
• Working knowledge of CPT and ICD -9/ ICD -10 coding.
• Experience working with and Electronic Medical Recordkeeping ( EMR ) system such as EPIC .
• Experience with verifying and requesting authorizations from client/patient medical/behavioral health insurance.
• Bilingual in Spanish highly desirable.

Responsibilities

• manage clients (patients) coming into the clinic including communicating with patients and clinical staff to coordinate and schedule clinical visits across a variety of clinical services
• management of the referral process to ensure it is successfully completed
• general clerical and administrative support to the Clinical Director and other clinical staff
• maintenance of client charts
• support for the training program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees