Administrative Support Specialist

Safety Plus, Inc.•Mobile, AL

11d

About The Position

Safety Plus Inc. is seeking a reliable and detail-oriented Administrative Support Specialist. This position supports several internal departments including Software Implementation, Client Success, Support Services, and Operations. The specialist assists with data accuracy, system cleanup, ticket monitoring, and cross functional administrative projects.

Requirements

High school diploma or equivalent
Demonstrated experience in administrative work, data entry, or operations support
Strong attention to detail with consistent accuracy in data handling
Proficiency in Microsoft Office Suite or related software
Strong written and verbal communication skills
Ability to manage multiple tasks and work independently

Nice To Haves

College degree or comparable work experience
Experience with SaaS applications, CRM systems, or ticketing platforms such as ConnectWise or Salesforce
Experience supporting multiple departments within an operations or software environment
General understanding of safety, compliance, OSHA, or DOT related concepts

Responsibilities

Maintain accurate data in SafetyPlus Edge and related systems
Complete routine data checks, cleanup tasks, and quality reviews
Monitor the ConnectWise ticket board each day and ensure tickets are properly updated
Complete routine cleanup and elevate issues that require attention
Support Software Implementation, Client Success, and Support Services with administrative tasks
Assist with account setup, data preparation, documentation, and project coordination
Complete internal administrative duties including organizing files, preparing documents, and recording notes
Protect confidential information and communicate effectively with internal teams and clients
Identify opportunities to improve workflows and documentation
Assist in updating SOPs and support leadership on special projects