Administrative Support Professional

Rentokil Pest Control•Wyomissing, PA

About The Position

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Fleet Administrative Support Professionals do? The Fleet Administrative Support Professional (FASP) position is a full-time position providing a wide range of support and performing work assignments for the Rentokil North America Fleet Department. The FASP position requires a dedication to the highest level of customer service, strong interpersonal and problem-solving skills and a proven ability to guide and train others. The FASP will be the primary contact for addressing fleet-related issues with frontline colleagues. The FASP will be considered a subject matter expert on our various fleet systems and processes necessary to facilitate training. The FASP will adhere to existing working practices, methods, procedures, undertake relevant training and development activities and respond positively to new and alternative systems. The person in this role will be responsible for other assignments on an as needed basis, commensurate with the position.

Requirements

High school diploma or GED required
3+ Years Customer Service/Problem Solving Skills
Knowledge of Microsoft Office Suite 2007 or later, or office applications including Google Suite
Ability to determine when to escalate the issue to management
Strong attention to detail and willingness to learn
Excellent organization and time management skills
Must be able to work the required days and hours for the position, which may include mandatory overtime due to business needs, especially during the peak seasons of the business.
Must pass pre-employment background screen

Responsibilities

Efficiently respond to and resolve large volumes of daily fleet requests while maintaining calm demeanor and positive attitude
Review and authorize maintenance and repair decisions on vehicles within company guidelines
Direct internal requests to proper contacts as necessary
Work collaboratively with internal and external customers to help streamline processes and solve problems
Effectively administer a variety of worksheets and provide up-to-date status of the current position
Coordinate transfers, disposals, and vehicle deliveries with vendors and local office management
Build strong professional relationships with local office managers, department heads, and vendors to facilitate smooth workflow
Ability to communicate and enforce fleet policies and procedures
Work with internal colleagues and vendors to ensure fleet compliance with various government departments/requirements, (i.e., DOT, DMV, MVRs, etc.)

Benefits

Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility