Team Care Support

Highlands College•Birmingham, AL

3d•Onsite

About The Position

The Administrative Support Coordinator provides structured, hands-on support to the Team Success department by assisting with routine administrative and onboarding related tasks. This role supports the preparation of teammate communications, onboarding experiences, and badge creation by following established processes and working under clear direction. This position is well-suited for a college student or early-career teammate who is detail oriented, dependable, and eager to learn through guided responsibilities while contributing to a collaborative and service-minded environment.

Requirements

Strong attention to detail and ability to follow instructions carefully.
Basic organizational and time-management skills.
Ability to complete tasks accurately using checklists and provided processes.
Clear and respectful communication skills.
Willingness to learn and receive feedback.
Dependability and consistency in attendance and follow-through.

Nice To Haves

Experience in an administrative, office, or student worker role.
Familiarity with basic office tools (email, shared documents, simple databases).
Comfort working in a structured, team-supported environment.

Responsibilities

Assist with preparing and mailing cards and written correspondence for teammates, following provided templates, schedules, and instructions.
Help organize and track card needs, mailing lists, and supplies under the direction of the Team Success team.
Perform routine administrative tasks as assigned, using checklists and established workflows.
Ensure accuracy and neatness in all materials before submission or mailing.
Support onboarding logistics for new teammates by helping prepare materials and resources for DNA Day and launch activities.
Assist with assembling packets, organizing materials, and completing assigned setup or follow-up tasks.
Help ensure onboarding items are prepared on time by following clear timelines and instructions.
Communicate questions or concerns to a supervisor promptly when clarification is needed.
Assist with creating and printing ID badges for students and teammates using established systems and step-by-step processes.
Verify spelling, photos, and basic information before badge production.
Help manage badge requests, replacements, and reprints as directed.
Notify designated stakeholders (such as Team Success, Operations, or Accounting) when badges are created or reissued so appropriate billing or tracking can occur.
Maintain orderly records related to badge requests, completion, and notifications.
Work closely with Team Success staff and follow direction provided for daily and weekly priorities.
Ask questions when unsure and seek guidance before making decisions outside assigned responsibilities.
Contribute to a positive, respectful, and service-oriented team environment.
Handle sensitive information with care and discretion, following guidance and confidentiality expectations.