Administrative Support Coordinator

Human Touch Home Health Care•Colorado Springs, CO

1d•$22 - $25•Onsite

About The Position

We are seeking a highly organized, adaptable, and tech-savvy Administrative Support Coordinator to join our team. This multi-functional role supports several departments and agencies within our home health agency, including Intake, Scheduling, Human Resources, Reception, and general Administration. The ideal candidate will also assist with order management, software troubleshooting, and cross-departmental coverage as needed. This is a dynamic position perfect for someone who thrives in a fast-paced environment and has prior experience in home health care.

Requirements

Excellent organizational and multitasking skills
Strong communication and interpersonal abilities
Proficient in Microsoft Office and comfortable with EMR systems
Ability to problem-solve and work independently
Detail-oriented with a high level of accuracy
High school diploma or equivalent (required)

Nice To Haves

Prior experience in a home health care setting strongly preferred
Associate or bachelor's degree a plus

Responsibilities

Assist with new patient intake, ensuring all required documentation is completed and accurate
Coordinate and confirm scheduling for field staff and clinicians
Communicate with patients, families, and referral sources in a timely and professional manner
Provide front-desk reception coverage, answering phones and greeting visitors
Support general office operations including filing, faxing, copying, and scanning documents
Handle data entry and maintain accurate records in agency systems
Assist with onboarding new staff, collecting required credentials, and tracking renewals
Maintain employee files and support the HR team with administrative tasks
Obtain physician orders and signatures for services and updates
Ensure all medical documentation complies with regulatory standards and deadlines
Provide basic technical support for scheduling, EMR, and office systems
Coordinate with IT or vendors when issues require escalation
Step into various roles across departments and agencies when coverage is needed
Collaborate with team members to ensure seamless operations and continuity of care