Administrative Support Coordinator II, Asian American Studies

California State University System•Fullerton, CA

54d

About The Position

The College of Humanities and Social Sciences is committed in educating students to be culturally, globally, socially, historically, and environmentally astute, civically responsible alumni able to navigate an increasingly complex and interconnected world. We seek an exceptional individual to join our team as the Administrative Support Coordinator II, Asian American Studies. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, and integrity and kindness. The Ethnic Studies Operations is a multi-level department of Asian American Studies, African American Studies and Chicana/o Studies. The Department of Asian American Studies is a growing department that is committed to student engagement and achievement, faculty and staff development and work-life balance, and social justice on campus and in the community. The Administrative Support Coordinator II provides lead administrative support to the Asian American Studies Department, the Department Chair, and Faculty. Coordinates and monitors workflows in the office, delegating tasks and adhering to various timelines. Organizes department events and receptions. Monitors class enrollments, accesses student information for advisers, and runs reports and queries. Inputs course schedule information and term workloads, and processes lecturer and graduate assistant contracts. Provides budget support by monitoring and reconciling multiple budget accounts, reconciling procurement cards, and compiling budget reports. Provides lead support and training to office staff and student assistants. Hires and processes student assistants and oversees their work. Tracks faculty, student assistant attendance, and provides coordination for information technology and telephone requests. Serves as the lead Department Information Technology Coordinator (DITC). Performs other duties as assigned.

Requirements

High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent.
Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures.
Thorough mastery of English grammar, punctuation, and spelling.
Expertise in using office software packages, technology, and systems.
Ability to independently handle multiple work unit priorities and projects.
Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist.
Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas.
Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
Ability to effectively write and present own reports.
Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations.
Ability to use negotiation and persuasion skills to achieve results and expedite projects.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Nice To Haves

Bachelor's degree from an accredited four-year college or university and experience in an Academic office setting for at least two years or more.

Responsibilities

Provides lead administrative support to the Asian American Studies Department, the Department Chair, and Faculty.
Coordinates and monitors workflows in the office, delegating tasks and adhering to various timelines.
Organizes department events and receptions.
Monitors class enrollments, accesses student information for advisers, and runs reports and queries.
Inputs course schedule information and term workloads, and processes lecturer and graduate assistant contracts.
Provides budget support by monitoring and reconciling multiple budget accounts, reconciling procurement cards, and compiling budget reports.
Provides lead support and training to office staff and student assistants.
Hires and processes student assistants and oversees their work.
Tracks faculty, student assistant attendance, and provides coordination for information technology and telephone requests.
Serves as the lead Department Information Technology Coordinator (DITC).
Performs other duties as assigned.