Administrative Support Associate, Weekdays, Winston Campus

Advocate Health and Hospitals Corporation • Wake Forest, NC

15h • $19 - $29 • Onsite

About The Position

Department: 60934 Wake Forest Baptist Medical Center - Lab: Support Services Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 8:00-5:00- 1 hour lunch Pay Range $19.45 - $29.20 Position Highlights Full-Time, Days, 1st shift, 8:00-5:00 with 1-hour lunch Winston Salem Education/Experience/Certifications to Qualify : High school diploma or GED equivalent. Office or clerical experience preferred. How You’ll Impact Patient Care : Your responsibilities may include, but are not limited to: Answers telephone to take messages, redirect calls, or schedule appointments according to department/program/clinic procedures. Concerns are referred to direct supervisor. Receives patients, families, visitors, staff, etc. Copies, files, and maintains paper or electronic documents and records. Ensures files and records remain updated and are easily accessible. Sorts and distributes incoming mail, records, and other materials. Prepares outgoing mail (envelopes, packages, etc.). Responds to routine inquiries. Gathers necessary materials for direct supervisor's response in answering mail. Uses office equipment such as copier, printers, fax, etc. and computers for word processing, spreadsheet creation etc. Performs basic computer inputs and searches. Compiles reports from existing records. Assists in office management and organization procedures. Demonstrates cultural, societal and age-specific awareness. Realizes and responds appropriately to the cultural and societal diversity of patients, family members, visitors and staff. Performs other related duties incidental to the work described herein. Skills/Qualifications : Excellent oral and written communication skills. Ability to work independently. Ability to prioritize responsibilities. Familiar with office equipment and procedures. Very good organizational and multi-tasking abilities. Computer experience with very good knowledge of Microsoft Office. Ability to maintain confidentiality. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Requirements

• Excellent oral and written communication skills.
• Ability to work independently.
• Ability to prioritize responsibilities.
• Familiar with office equipment and procedures.
• Very good organizational and multi-tasking abilities.
• Computer experience with very good knowledge of Microsoft Office.
• Ability to maintain confidentiality.
• High school diploma or GED equivalent.

Nice To Haves

• Office or clerical experience preferred.

Responsibilities

• Answers telephone to take messages, redirect calls, or schedule appointments according to department/program/clinic procedures.
• Concerns are referred to direct supervisor.
• Receives patients, families, visitors, staff, etc.
• Copies, files, and maintains paper or electronic documents and records.
• Ensures files and records remain updated and are easily accessible.
• Sorts and distributes incoming mail, records, and other materials.
• Prepares outgoing mail (envelopes, packages, etc.).
• Responds to routine inquiries.
• Gathers necessary materials for direct supervisor's response in answering mail.
• Uses office equipment such as copier, printers, fax, etc. and computers for word processing, spreadsheet creation etc.
• Performs basic computer inputs and searches.
• Compiles reports from existing records.
• Assists in office management and organization procedures.
• Demonstrates cultural, societal and age-specific awareness.
• Realizes and responds appropriately to the cultural and societal diversity of patients, family members, visitors and staff.
• Performs other related duties incidental to the work described herein.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED