Administrative Support Associate

Motion Picture Industry Pension & Health Plans • Los Angeles, CA

8d • Onsite

About The Position

For more than 70 years, the Motion Picture Industry Pension & Health Plans (MPI) has proudly served the entertainment community by supporting the financial and healthcare well-being of the people who bring stories to life — from set crews to post-production pros. We’re not just analysts and benefit specialists; we’re problem-solvers, collaborators, and stewards of trust. Our teams are guided by a simple mission: to improve the lives of those who work in the entertainment industry through accuracy, accountability, and care. MPI is recognized as a four-time certified Great Place to Work® employer and recipient of the World at Work Seal of Distinction because we believe people do their best work when they’re respected, supported, and inspired. Role Overview: MPI is seeking an Administrative Support Associate to support our Medical Claims department in Studio City, CA. This onsite position will be responsible for activities including data entry, report and letter generation, inventory tracking, and producing communications to internal and external clients.Qualified candidates, please submit your current resume with a cover letter for consideration. Submissions will be reviewed; only candidates most closely matching the requirements of the position will be contacted.MPI requires employees to be vaccinated against Covid-19 with exceptions as required by law.

Requirements

• High school diploma or GED required.
• Minimum 3+ years’ clerical experience, prior healthcare experience preferred.
• Intermediate level skills in Microsoft Office, Outlook, Word and Excel
• Ability to prioritize work and adapt to a rapidly changing environment.
• Demonstrated experience reviewing spreadsheet/reports and reporting findings to management if required.
• Critical thinking skills with high level of attention to detail.
• Excellent oral and written communication skills required with excellent spelling and grammar.
• Accurate typing skills of 45 wpm; 10-key by touch
• Ability to work well with individuals at all levels of the organization.
• Excellent attendance and reliability, with the ability to work overtime as required.

Nice To Haves

• Previous Healthcare/Insurance experience is a plus.

Responsibilities

• Responsible for composing and mailing all claim letters using departmental guidelines, with minimum accuracy of at least 95%.
• Intake of Adjustment unit correspondence, preparing and updating multiple spreadsheets.
• Managing and communicating status reports to management and external partners.
• Responsible for notating system memos with reported findings.
• Assist, assign and support staff with inventory and workload reporting.
• Take notes and summarize team meetings.
• Provide feedback, when necessary, to help develop, improve, and streamline processes.
• Manually enter claims in QNXT.
• Edit and update letter templates for outgoing mailing.
• Ability to navigate correspondence imaging systems.
• Responsible for preparing BlueCard overpayments.

Benefits

• MPI offers a comprehensive benefits package, including free medical, dental, and vision coverage, generous paid time off, retirement benefits, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED