Administrative Support Assistant II

California State University, Fullerton•Fullerton, CA

2d•Onsite

About The Position

The department of Sociology within the Division of Academic Affairs is committed to providing students with the skills and methods to study social behavior from a sociological perspective. Our mission is to cultivate in students a critical, ethical, and inclusive understanding of complex social issues. The department delivers high-quality undergraduate and graduate programs in sociology, fostering a supportive, student focused learning environment while encouraging active engagement in both local and global communities. We seek an exceptional individual to join our team as the Administrative Support Assistant II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Requirements

High School diploma or the equivalent.
General working knowledge of applicable university infrastructure, policies, and procedures.
Thorough knowledge of office methods, procedures, practices, and equipment.
Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing.
Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures.
Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data.
Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills.
Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.
Basic typing and keyboarding skills.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Nice To Haves

Two years of experience working in an academic departmental setting within a large, high-volume department.
Demonstrated ability to oversee multiple priorities, support faculty and staff, and maintain accuracy in fast-paced environment.

Responsibilities

Provides daily administrative clerical support to full and part-time faculty, over 1,100 students, and student organizations.
Provides front office support by screening phone calls, assisting walk-in visitors, and processing and distributing mail.
Orders textbooks and desk copies of books for all faculty and classes.
Supports the Administrative Support Coordinators and maintains the office supply inventory.
Maintains a clean, professionally appropriate environment in common office spaces, including the front office area, kitchen, two conference rooms, copy room, and student lounges.
Accesses databases for student record information, enrollment information, registration permits, and releases.
Maintains and updates the Department’s email account, email distributions, website, social media accounts, and creates and distributes marketing materials.
Schedules office locations for part-time faculty.
Maintains the department’s conference room calendar and schedules meetings and appointments.
Provides assistance with directing work and training the office Student Assistants.
Assists with meeting and event planning, including Commencement, Sociology Week, Faculty Retreats, and department meetings.
Other duties as assigned.