Administrative Support Assistant - Authorizations

Northwell • New York, NY

11h

About The Position

Performs diversified clerical duties related to the operational needs of the office/department.

Requirements

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.

Responsibilities

• Typing various correspondence, reports, articles
• Greeting and directing visitors
• Answering telephones, taking messages, directing intercom pages
• Scheduling appointments/meetings
• Maintaining department/office files, record keeping, patient record filing
• Taking meeting minutes
• Collecting payments
• Keeping inventory and ordering supplies for the department/office
• Submit prior authorizations for medications accurately and in a timely manner.
• Coordinate with specialty pharmacies to ensure medications are processed and delivered.
• Maintain follow‑up on all medication requests until approval and delivery are confirmed.
• Document all communication with payers and specialty pharmacies.
• Escalate any delays that may impact patient care, especially for injection appointments.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED