Administrative Supervisor

PanasonicGrand Rapids, MI

About The Position

You will oversee the coordinating, invoicing, procurement and account receivables of the organization. The management responsibilities are driven through the supervision of the day-to-day operations of the general office administration. The roles focus is to ensure that the local district staff effectively and efficiently supports the achievements of district goals and objectives.

Requirements

  • FORMAL EDUCATION REQUIREMENT: Required Level: Bachelor’s Degree or One to Five years of related experience and/or training; or equivalent combination of education and experience.
  • MINIMUM YEARS OF EXPERIENCE NECESSARY: 0 – 5
  • Strong background in management/supervisory function.
  • Strong leadership and business acumen
  • Ability to successfully manage multiple, completing priorities/tasks in a fast-paced environment.
  • Strong communication skills, verbal and written, required.
  • Strong organizational, time management skills
  • Proficient in Microsoft Office
  • Flexibility to work outside normal working hours, as required.
  • Ability to work in a team environment and desire for continuous learning through cross-training.

Nice To Haves

  • Preferred level: Bachelor’s Degree
  • Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.

Responsibilities

  • Responsible for monitoring, measuring and modifying processes and procedures of general office administrative staff to effectively and efficiently meet customer needs and business objectives.
  • Oversees the administrative team including hiring, managing, coaching, training, developing and disciplining of service and installation office staff while insuring all monthly business operation goals are meet.
  • Maintain the ROE and necessary training documents
  • Develops and executes the plan of yearly physical inventory for the district.
  • Develops process improvements and initiatives to reduce slow moving inventories
  • Performs inventory analysis and Management to avoid General Ledger imbalances.
  • Monitor all open jobs in department and ensure that all jobs are properly billed to the customer.
  • Responsible for oversight of customers and subcontractor contracts to ensure they are accurately filed, processed, invoiced or paid as appropriate.
  • Review documents, such as cost reports, DART Management, Refrigerant, purchase orders, staffing demands, to determine personnel or materials requirements, while requisition and maintain inventories of supplies necessary to meet production demands.
  • Responsible for the establishment of all subcontractor/supplier accounts.
  • Responsible for the oversight of employee payroll processing including tracking of PTO, completion of reports for bargaining employees as applicable, review and submission of employee expense reports for hourly staff.
  • Develops working partnerships with District’s Fulfillment and Operations Management.
  • Examine and analyze accounting records to determine audit readiness. Report to management about audit results.
  • Responsible for oversight of staff who confer with customers by telephone or email to determine reasons for payments and to review the terms of sales, service, or credit contracts. Arrange for payment or establish repayment schedules, based on customers' financial situations. Locate and monitor overdue accounts. Record information about financial status of customers and status of collection efforts.
  • Additional responsibilities as assigned.

Benefits

  • Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
  • Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
  • Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
  • Paid Time-Off Benefits – Paid time off, stewardship, and parental leave.
  • Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
  • Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation.
  • Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status.
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