ADMIN I

PUEBLO MEDICAL IMAGING LLCSpring Valley, NV
12hOnsite

About The Position

General knowledge of tasks required for the operations of the front desk and scheduling in an outpatient facility.

Requirements

  • One-year previous medical office experience.
  • Ability to do essential duties.
  • Ability to read, understand, write, speak and follow English instructions.
  • Ability to speak clearly and concisely for effective communication.
  • General knowledge of insurance benefits.
  • Must be able to type 25 words per minute.
  • Ability to use excellent communications skills.
  • Ability to manage stress appropriately.
  • Ability to manage time efficiently.
  • Ability to handle multiple projects and prioritizes effectively.
  • Ability to work alone and/or with others effectively.
  • Ability to work in close proximity to others in a distracting environment.
  • Possesses common sense understanding to carry out instructions furnished in written, oral and diagram form.

Nice To Haves

  • Bilingual abilities preferred.
  • radiology is preferred.
  • Previous experience in scheduling is required.
  • Authorization/verification is preferred, but not required.
  • Knowledge of Nevada insurance carriers is preferred.
  • Superior interpersonal and problem solving skills are required for this position to communicate with staff and patients.
  • Bilingual abilities are preferred.

Responsibilities

  • Greet and check-in patients in a prompt, pleasant, and helpful manner.
  • Schedule, coordinate, reschedule, and confirm patient appointments.
  • Relay necessary messages to staff.
  • Handle inbound and outbound call all job capacities.
  • Verify patient information, prior exams and history, and thoroughly document necessary information in RIS system.
  • Collect appropriate co-pay, co-insurance or deductible at the time of service and strictly adhere to cash bank procedures/policy when applicable.
  • Obtain insurance information regarding co-pays, deductibles and percentage payments.
  • Assist department with verification of benefits and authorizations as needed.
  • Scan referrals into system for calling and scheduling patients from work list.
  • Coordinate film/report pickup and delivery, as needed.
  • Maintain 80% productivity during the work day.
  • Train and support peers and new team members, sharing knowledge, demonstrating best practices, and ensuring consistency in processes across the department.
  • Perform additional duties in medical records as assigned.
  • Performs other duties and special projects as assigned.
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