ADMIN I

PUEBLO MEDICAL IMAGING LLC • Spring Valley, NV

2d • Onsite

About The Position

General knowledge of tasks required for the operations of the front desk and scheduling in an outpatient facility.

Requirements

• One-year previous medical office experience.
• Ability to do essential duties.
• Ability to read, understand, write, speak and follow English instructions. Bilingual abilities preferred.
• Ability to speak clearly and concisely for effective communication.
• General knowledge of insurance benefits.
• Must be able to type 25 words per minute.
• Ability to use excellent communications skills.
• Ability to manage stress appropriately.
• Ability to manage time efficiently.
• Ability to handle multiple projects and prioritizes effectively.
• Ability to work alone and/or with others effectively.
• Ability to work in close proximity to others in a distracting environment.
• Possesses common sense understanding to carry out instructions furnished in written, oral and diagram form.

Nice To Haves

• Bilingual abilities
• radiology experience
• Previous experience in scheduling
• Authorization/verification experience
• Knowledge of Nevada insurance carriers

Responsibilities

• Greet and check-in patients in a prompt, pleasant, and helpful manner.
• Schedule, coordinate, reschedule, and confirm patient appointments. Relay necessary messages to staff.
• Handle inbound and outbound call all job capacities.
• Verify patient information, prior exams and history, and thoroughly document necessary information in RIS system.
• Collect appropriate co-pay, co-insurance or deductible at the time of service and strictly adhere to cash bank procedures/policy when applicable.
• Obtain insurance information regarding co-pays, deductibles and percentage payments.
• Assist department with verification of benefits and authorizations as needed.
• Scan referrals into system for calling and scheduling patients from work list.
• Coordinate film/report pickup and delivery, as needed.
• Maintain 80% productivity during the work day.
• Train and support peers and new team members, sharing knowledge, demonstrating best practices, and ensuring consistency in processes across the department.
• Perform additional duties in medical records as assigned.
• Performs other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED