Administrative Specialist

Mesa County•Grand Junction, CO

17d•$19 - $27•Onsite

About The Position

Performs administrative work involving data entry, case creation and closing, processing of law enforcement reports for discovery purposes and receptionist duties, including assisting others with inquiries, complaints and problem resolution. ESSENTIAL JOB FUNCTIONS: (The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. The District Attorney’s Office reserves the right to modify or change the duties or essential functions of this job at any time. All responsibilities may not be performed by all incumbents.) Answers the telephone and interacts with the public to respond to inquiries, receive complaints and resolve problems. Process incoming and outgoing mail/prepares mail for distribution. Processes police reports. Enters and retrieves technical information from a computer in order to perform research, update records, process transactions or respond to requests for information. Utilizes case management software to open and close adult and juvenile criminal case files. Processes requests for criminal histories. Compiles and verifies information for processing, including opening and closing case files and preparing cases for hearings. Retrieves and maintains archived files. Delivers and picks up paperwork between attorneys and courts. May accept money and complete receipts for various copies, reports, processes, etc. Oral and written communications must be clear and effective. Performs other related duties as assigned. Knowledge of: Current office technology and equipment including computers and related software, principles and procedures of customer service, records management and basic accounting practices, inventory control, English usage, spelling, grammar and punctuation, general mathematics, business writing and report preparation, and spreadsheet applications. Demonstrate professionalism, composure, and appropriate interpersonal skills during performance of tasks, duties and responsibilities that take place in this adversarial system. This adversarial system includes contentious dealings (in person, by phone, electronically, or by written correspondence) with opposing counsel, upset individuals that may be defendants, victims, witnesses, law enforcement, or other members of the public, often resulting in mental and physical stresses. Demonstrate professionalism, composure, and appropriate interpersonal skills in reviewing and/or discussing information pertaining to criminal cases. These criminal cases require frequent exposure to assaults and murders, including, but not limited to, physical assaults, verbal abuse, sexual assaults (upon adults and children), and child abuse. The discovery in the cases will also require frequent exposure to gruesome, disturbing, and/or sexually explicit photographs, images and recordings.

Requirements

High school diploma or equivalent and one (1) year of clerical experience which involved typing, filing and interacting with the public to disseminate information.
Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.
Ability to: Perform multiple tasks while responding to interruptions; accurately perform data entry; learn and utilize various software applications; learn and apply department policies, procedures, laws and regulations; respond to requests and inquiries from the general public and internal staff; understand and carry out oral and written directions; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.
Knowledge of: Current office technology and equipment including computers and related software, principles and procedures of customer service, records management and basic accounting practices, inventory control, English usage, spelling, grammar and punctuation, general mathematics, business writing and report preparation, and spreadsheet applications.
Demonstrate professionalism, composure, and appropriate interpersonal skills during performance of tasks, duties and responsibilities that take place in this adversarial system. This adversarial system includes contentious dealings (in person, by phone, electronically, or by written correspondence) with opposing counsel, upset individuals that may be defendants, victims, witnesses, law enforcement, or other members of the public, often resulting in mental and physical stresses.
Demonstrate professionalism, composure, and appropriate interpersonal skills in reviewing and/or discussing information pertaining to criminal cases. These criminal cases require frequent exposure to assaults and murders, including, but not limited to, physical assaults, verbal abuse, sexual assaults (upon adults and children), and child abuse. The discovery in the cases will also require frequent exposure to gruesome, disturbing, and/or sexually explicit photographs, images and recordings.

Responsibilities

Answers the telephone and interacts with the public to respond to inquiries, receive complaints and resolve problems.
Process incoming and outgoing mail/prepares mail for distribution.
Processes police reports.
Enters and retrieves technical information from a computer in order to perform research, update records, process transactions or respond to requests for information.
Utilizes case management software to open and close adult and juvenile criminal case files.
Processes requests for criminal histories.
Compiles and verifies information for processing, including opening and closing case files and preparing cases for hearings.
Retrieves and maintains archived files.
Delivers and picks up paperwork between attorneys and courts.
May accept money and complete receipts for various copies, reports, processes, etc.
Oral and written communications must be clear and effective.
Performs other related duties as assigned.