Administrative Specialist - Youth Services/YouthBuild (full time day shift)

Community Teamwork•Lowell, MA

4d•$22 - $27

About The Position

As an Administrative Specialist in our Youth Services/YouthBuild program, you would play a pivotal role in supporting our mission by providing exceptional professional administrative support to this department. This role requires a blend of strong communication skills, good time management, and outstanding organizational and customer service skills.

Requirements

High School Diploma or equivalent education
5+ years of relevant work experience
Ability to build collaborative relationships
Excellent customer service, organizational, interpersonal, oral and written communication skills
Ability to work well under pressure with good problem-solving and decision-making skills
Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision
Excellent attention to detail and ability to maintain confidentiality
Excellent teamwork skills
Proficient Computer Skills to Include Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems
Must be able to work a flexible schedule including evenings and weekends

Nice To Haves

Bilingual skills (English/Spanish, English/Khmer, English/Portuguese)
Associates Degree

Responsibilities

Provides departmental reception services, receiving and directing visitors or calls
Prepares reports and presentations, often of a complex or confidential nature
Supports organization of marketing materials, reception area, case management offices, and Mill You program to ensure a welcoming, inclusive and informational environment
Organize and assist in planning meetings, events, and hosting client visits internal/external. This includes maintaining and organizing meeting minutes and documentation
Ensures that departmental operations comply with organizational policies and procedures.
Participates in and contributes to special projects as directed by the department head.
Receives and responds to correspondence and maintains departmental records.
Communicates with vendors to ensure that administrative or program needs are maintained
Serve as the liaison with CTI administrative offices and Division to ensure follow through and completion of all administrative tasks
Collaborate with Youth Services/YouthBuild Front Door staff to communicate/engage needs of young adults accessing the Youth Opportunity Center
Participate in trainings to support a youth-focused, trauma informed lens
Participate in program meetings as required
Performs other related duties as required
Uphold the values of CTI Equity, Integrity, Compassion
The duties listed above are representative of the work performed. Other related duties may be assigned.

Benefits

4 Weeks of Paid Time Off
Paid Sick Leave
12 paid holidays
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Critical Illness Insurance-Pet Insurance
Tuition Reimbursement
Career Advancement and Professional Development Opportunities
5% employer contribution to your 401K retirement account after 6 months of employment
Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve