Administrative Specialist III (Kids First, Warren, AR)

University of Arkansas•Warren, MI

About The Position

The Kids First Administrative Specialist III plays a vital role in providing administrative support to ensure the smooth operation of the clinic. This position requires excellent communication and organizational skills to assist both internal and external stakeholders with professionalism and efficiency. The specialist will handle daily phone coverage, schedule appointments, route correspondence, and provide exceptional customer service. Additionally, they will maintain confidentiality, uphold the Core Concepts of Patient and Family-Centered Care, and foster positive relationships with co-workers and management.

Requirements

High School diploma PLUS three (3) years of administrative experience required.

Responsibilities

Interact with and assist the public in a professional and friendly manner.
Demonstrate effective communication skills, providing accurate and complete information while maintaining strict confidentiality when necessary.
Foster positive working relationships with co-workers, management, and other departments.
Adhere to the Core Concepts of Patient and Family-Centered Care and the Basic Code of Conduct Guidelines.
Provide exceptional customer service to both internal and external stakeholders as needed.
Manage daily phone coverage, including transferring calls and recording messages accurately.
Route reports, correspondence, and other materials via interdepartmental and external mail delivery services.
Assist in scheduling appointments and provide reminders for families regarding upcoming appointments and clinic events.
Other duties assigned.