Administrative Specialist II

State of Maryland•Baltimore City, MD

22h•Onsite

About The Position

Introduction The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year. GRADE 11 LOCATION OF POSITION Maryland Lottery and Gaming Control Agency Montgomery Business Park 1800 Washington Blvd Baltimore, MD 21230 POSITION DUTIES To process orders generated by SciTrak & Tel-Sell in order to re-supply Agent’s Instant Game inventories. Pack Instant ticket orders sorted by the SciTrak system for individual retailers’ orders generated from Tel-Sell or monthly new game allocations to ship to retailer location. Transfer stock onto the system’s conveyor belt based on the games needed for current orders, as displayed on the SciTrak system screen. Load boxes of tickets on to “Flow Racks” to be pulled by the team loading the conveyor belt. Process refused and returned orders brought in by District Managers from retailer network via the SciTrak terminal. Respond to incoming calls from District Managers and retailers to resolve shipment problems.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
One year of experience performing administrative staff, clerical, clerical technical, or secretarial work.
Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.
Candidates may be responsible for providing their own transportation as needed to access meetings, remote locations, and job destinations as assigned.
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties may be required to possess a motor vehicle operator's license valid in the State of Maryland.

Nice To Haves

At least one year of administrative work experience.
At least one year of warehouse experience.
At least one year of forklift operator experience.
At least one year of inventory control experience.

Responsibilities

Process orders generated by SciTrak & Tel-Sell in order to re-supply Agent’s Instant Game inventories.
Pack Instant ticket orders sorted by the SciTrak system for individual retailers’ orders generated from Tel-Sell or monthly new game allocations to ship to retailer location.
Transfer stock onto the system’s conveyor belt based on the games needed for current orders, as displayed on the SciTrak system screen.
Load boxes of tickets on to “Flow Racks” to be pulled by the team loading the conveyor belt.
Process refused and returned orders brought in by District Managers from retailer network via the SciTrak terminal.
Respond to incoming calls from District Managers and retailers to resolve shipment problems.