Administrative Specialist I
About The Position
The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians. The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity. The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above. Recruitment range is $39,244.00- $68,679.00 This is a full-time position (40 hours per week) with State Benefits, including health insurance, as well as retirement. Employees in this position determine an applicant’s eligibility for unemployment insurance benefits based on the reason the individual separated from their last employer. Employees review and evaluate claim information and, if needed, investigate conflicting information provided by applicants and employers. Employees also ensure that all pertinent information used to evaluate the claim is documented in the case file and apply applicable law to issue formal eligibility determinations at the end to the review. This work requires considerable interpretation of laws and rules and the ability to analyze facts to determine the appropriate course of action. The Division of Employment Security is responsible for the administration of the unemployment insurance program in the state of North Carolina. This program is a federal-state partnership, funded by federal and state unemployment taxes, which employers pay on the wages of their employees. Benefits are paid to eligible workers who lose their job through no fault of their own and are able, available, and actively seeking work. Adjudication Unit is responsible for making initial determinations for unemployment claims. Employees in this unit gather and review claim information and use North Carolina’s Employment Security Law to make eligibility determinations regarding an individual’s separation from employment. Employees also make first-level decisions regarding an individual’s continued eligibility for benefits based on weekly filing requirements.
Requirements
- Knowledge of office or work unit procedures, methods and practices.
- Demonstrated experience explaining and interpreting information to clients/customers and staff.
- Demonstrated experience performing a high volume of detailed oriented and repetitive work under strict time guidelines.
- Strong oral and written communication skills in order to interact with the public
Benefits
- 12 Annual Paid Holidays and monthly accrual of vacation and sick leave
- North Carolina State Health Plan administered by Aetna
- Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
- NC State Retirement (TSERS), 401(k), and 457 savings plans
- WeSave Employee Discounts
- Eligibility for the Public Service Loan Forgiveness Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
