Administrative Specialist- Housing Division

City of Arvada•Arvada, CO

13h•$25 - $35•Onsite

About The Position

We’re hiring an Administrative Specialist for our Housing Division to support essential housing programs and daily operations. This role is a great fit for someone with strong administrative, customer service, and organizational skills who thrives in a fast-paced environment. If you’re detail-oriented and passionate about making a difference in your community, we encourage you to apply!

Requirements

Strong knowledge and experience in all facets of office administrative practices including word processing, data entry and spreadsheets.
Strong customer service and problem resolution skills.
Strong written and verbal communication skills with the ability to effectively communicate and interact with all levels of personnel within the city and the general public in a positive and cooperative manner.
Strong knowledge of bookkeeping practices.
Ability to handle multiple tasks efficiently.
Ability to answer routine to complex questions based on understanding of division policies and procedures and program specific requirements and information.
Ability to effectively communicate information, both verbally and in writing, to support organizational objectives and interact with all levels of personnel within the city in a positive and cooperative manner.
High School/GED
Three (3) years of general office/administrative experience.
Two (2) years of customer service experience.
Must pass a criminal background check and a driving record check, if required by the position.

Nice To Haves

Prior experience working for housing programs is highly desired.

Responsibilities

Responds to inquiries of walk-in customers, over the phone and email.
Prepares routine to moderately complex correspondence including generating responses to general questions and editing for grammar and professional wording.
Creates and maintains routine reports and spreadsheets to provide requested information in a timely manner and usable format. May include developing and implementing new administrative related forms and/or reports.
Maintains division office supplies and office equipment such as copiers, printer, fax machine, etc. to assure proper functioning.
Schedules and arranges meetings for division members.
Provides administrative support, including word processing, scanning, copying, distributing mail, assist with and log in quality control inspections, stuff, and mail correspondence, prepare annual recertification letters, and faxing.
Orders and requisitions equipment and related items as necessary and as directed.
Assists and prepares recertification files and handles inspection process for Housing Choice Voucher program, reconciles monthly checks and reimbursements.
Conducts internal audits of program files.
Provides coverage for reception area.
Schedules temporary coverage for counter, as necessary.
Performs data entry and maintenance to one or more databases to keep required information in a current and accurate manner.
Assists with special projects as assigned by division or department head.
Prepares and tracks expenses.
Travels to and attends team and organizational meetings, training, events and activities and appropriately and professionally represents the department.
Performs other duties as assigned.