Administrative Specialist CL2 - Office of Admissions

UMS•Portland, ME

1d•$20•Onsite

About The Position

The University of Southern Maine’s Office of Admissions is seeking an Administrative Specialist CL2. This position supports the daily operations of the office including, but not limited to: Providing a full range of communications, both verbally and in writing, regarding non-routine questions, issues and procedures. Handling the most complex and sensitive customer/student requests requiring a comprehensive understanding of relevant policies, procedures and rules. Preparing individualized responses for non-routine and/or escalated issues. Planning and coordinating complex projects and events including related budgeting. The ideal candidate will bring strong administrative expertise, outstanding communication skills, and a dedication to supporting a vibrant academic setting. The role requires discretion and the ability to manage confidential information concerning students and faculty. This position offers the opportunity to contribute to a collaborative and engaging environment that advances scientific learning and research. The Office of Admissions at the University of Southern Maine (USM) guides prospective students through the exploration, application, and enrollment process. The office provides personalized support to first-year, transfer, and graduate applicants; builds relationships with schools and community partners; and represents USM at events on and off campus. Admissions play a key role in helping students understand USM’s programs, values, and opportunities while contributing to the university’s enrollment goals. This Administrative Specialist position will pay a starting rate of $19.61/hour for a new hire or the appropriate transfer rate for a current employee with the University of Maine System. This position is a full-time position based on our Portland Campus. This position provides a terrific opportunity to pursue a bachelor’s or advanced degree through the university’s generous tuition waiver benefit. The University of Southern Maine offers highly competitive benefits for full-time and eligible part-time employees that includes (but is not limited to): 13 paid holidays plus earned vacation time and sick time Health, dental and vision insurance Low-cost short-term disability insurance and employer-paid long-term disability insurance Employer-paid basic life insurance and supplemental life insurance A tuition waiver program for employees and their spouse or dependent child(ren) A 403(b)-retirement plan with employer contribution Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses

Requirements

High school diploma or equivalent (G.E.D.) or international degree equivalency
1+ years of administrative support experience
Excellent communication and customer service skills
Computer proficiency, including experience working with spreadsheets
Ability to handle confidential information related to students and faculty

Responsibilities

Providing a full range of communications, both verbally and in writing, regarding non-routine questions, issues and procedures.
Handling the most complex and sensitive customer/student requests requiring a comprehensive understanding of relevant policies, procedures and rules.
Preparing individualized responses for non-routine and/or escalated issues.
Planning and coordinating complex projects and events including related budgeting.

Benefits

13 paid holidays plus earned vacation time and sick time
Health, dental and vision insurance
Low-cost short-term disability insurance and employer-paid long-term disability insurance
Employer-paid basic life insurance and supplemental life insurance
A tuition waiver program for employees and their spouse or dependent child(ren)
A 403(b)-retirement plan with employer contribution
Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses

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