Administrative Specialist CL1 - Office of Advising

UMS • Gorham, ME

1d • $18 • Onsite

About The Position

The University of Southern Maine’s Office of Advising is seeking an Administrative Specialist CL1. This position is a full-time position based on our Gorham campus and serves as the first point of contact for students visiting the Advising office. The primary responsibilities include assisting with in-person visitors, handling phone and email inquiries, and scheduling students with advisors. These duties are essential for ensuring Advising provides high-quality service to our students. The ideal candidate will possess strong customer service and communication skills, be comfortable using various technologies, and demonstrate a dedication to supporting a vibrant academic setting. The role requires discretion and the ability to manage confidential information concerning students and faculty. The starting pay is $18.13 per hour. This position provides a terrific opportunity to pursue a higher education degree through our generous tuition waiver benefit. Additionally, the University of Southern Maine offers highly competitive benefits for full-time and eligible part-time employees that includes (but is not limited to): 14 paid holidays plus earned vacation time and sick time Health, dental and vision insurance Low-cost short-term disability insurance and employer-paid long-term disability insurance Employer-paid basic life insurance and supplemental life insurance A tuition waiver program for employees and their spouse or dependent child(ren) A 403(b)-retirement plan with employer contribution Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses To learn more, please review the Benefits Information Summary. The University of Southern Maine is a vibrant academic community located in the greater Portland, Maine area, including campuses in Portland, Gorham, Lewiston, and online. USM is part of the University of Maine System and offers a comprehensive array of undergraduate and graduate programs, emphasizing hands-on learning, community engagement, and interdisciplinary collaboration. With a highly engaged student-centered learning environment, USM is a steward of higher education, helping drive the economic, cultural, and civic life in the communities where our campuses are located and beyond. USM is committed to providing expanded access to high-quality education that elevates economic opportunity and contributes significantly to the vitality of a diverse society. To learn more about USM, visit About Our University. The University of Southern Maine fosters a welcoming and supportive campus environment that respects and appreciates diverse perspectives, enhancing teaching, learning, personal growth, and overall institutional achievement. We welcome applications from candidates of all backgrounds who share our dedication to academic excellence and the enrichment of our community. We are dedicated to our Service Promise, Student Focused Every Day and seek a team member who embraces this commitment and upholds our core values of Respect & Care, Integrity, Equity, and Responsiveness.

Requirements

• High school diploma or equivalent (G.E.D.) or international degree equivalency
• One year of related experience
• Excellent communication and customer service skills
• Computer proficiency, including experience working with spreadsheets
• Ability to handle confidential information related to students and faculty

Responsibilities

• assisting with in-person visitors
• handling phone and email inquiries
• scheduling students with advisors

Benefits

• 14 paid holidays plus earned vacation time and sick time
• Health, dental and vision insurance
• Low-cost short-term disability insurance and employer-paid long-term disability insurance
• Employer-paid basic life insurance and supplemental life insurance
• A tuition waiver program for employees and their spouse or dependent child(ren)
• A 403(b)-retirement plan with employer contribution
• Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees