Administrative Specialist - Behavioral Health
About The Position
Position Summary: Handles administrative tasks primarily aimed at running insurance verification, uploading supporting documentation, making changes to incorrect insurance information, and assisting error resolutionPosition Description:Run insurance verification to assure coverage across all programsUploading supporting documentation into Electronic Health Record (HER)Make changes to any incorrect and/or lapsed insurances and submit proper documentation for correctionsAssist with error resolution for activities with no payers Provide follow up and assistance for more detail/complex insurance situationsWork with outpatient site staff to ensure proper insurance is collected at time of serviceOther duties as assigned
Requirements
- Excellent written and verbal communication skills
- Strong customer service skills
- Strong attention to detail with excellent organization and time management skills; ability to multitask.
- Intermediate computer skills; knowledge of Electronic Health Record (HER); experience with insurance
- Adhere to acceptable professional/clinical boundaries and confidentiality
- Intermediate administrative clerical skills (e.g. general office duties, reception and record keeping)
- Highly self-motivated and able to work proactively both independently and as a team
- High School Diploma or equivalent
- Minimum of 1 year experience in Insurance Verification
Responsibilities
- Run insurance verification to assure coverage across all programs
- Uploading supporting documentation into Electronic Health Record (HER)
- Make changes to any incorrect and/or lapsed insurances and submit proper documentation for corrections
- Assist with error resolution for activities with no payers
- Provide follow up and assistance for more detail/complex insurance situations
- Work with outpatient site staff to ensure proper insurance is collected at time of service
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
