Administrative Specialist - Behavioral Health

Talbert House • Cincinnati, OH

12h

About The Position

Handles administrative tasks primarily aimed at running insurance verification, uploading supporting documentation, making changes to incorrect insurance information, and assisting error resolution

Requirements

• Excellent written and verbal communication skills
• Strong customer service skills
• Strong attention to detail with excellent organization and time management skills; ability to multitask.
• Intermediate computer skills; knowledge of Electronic Health Record (HER); experience with insurance
• Adhere to acceptable professional/clinical boundaries and confidentiality
• Intermediate administrative clerical skills (e.g. general office duties, reception and record keeping)
• Highly self-motivated and able to work proactively both independently and as a team
• High School Diploma or equivalent
• Minimum of 1 year experience in Insurance Verification

Responsibilities

• Run insurance verification to assure coverage across all programs
• Uploading supporting documentation into Electronic Health Record (HER)
• Make changes to any incorrect and/or lapsed insurances and submit proper documentation for corrections
• Assist with error resolution for activities with no payers
• Provide follow up and assistance for more detail/complex insurance situations
• Work with outpatient site staff to ensure proper insurance is collected at time of service
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees